Great customer service, KUDOS to Marvin of Piercy Toyota he is very helpful.
Both of my Toyota are Service by (Piercey Toyota).
I will recommend this area for service and the facility has a good atmosphere while waiting.
Marvin Mallari was excellent at taking care of my car. He was very professional and personable. He explained everything in great detail, and answer any questions I had. Marvin also went out of his way to ensure I felt taken care of; he included a free tire rotation, even though I was there for a trunk latch replacement. Definitely recommend working with him! Thanks for all your help Marvin
The first time I came to Piercy Toyota, I was afraid that I was going to be forced into buying a car. I had a lot of questions relating to financing a car and the overall process. They answered my questions, checked out my financing options to the best of the limited information I provided to them and I was not committed to buying any car. I came back the following week, talked to a salesman and the process of purchasing a car was much quicker than I had expected. Honestly, I had a great time talking with the associates because they were friendly, down-to-Earth and were being extremely helpful with finding me lost cost insurance and financing options once I came in with the appropriate documents. Overall, very satisfied with my experience.
I brought my Sequoia in for a routine service since it was over 7 months since my last service. My service advisor was Lyndon De Vera. He pulled up details of my last service, and quickly determined I just needed an oil change and not a tire rotation. During the service they noticed that my drivers side wiper was in need of replacement - something that I'd forgotten about. Lyndon also got me a quote to replace a piece of broken trim.
I took my Toyota Prius for maintenance here and was helped by Octavio Rubio. He was very helpful through my process and directed me to the customer lounge to wait while my car was being worked on. The service people were very friendly here and I will definitely come back here to get maintenance on my car again!
We have two TOYOTA Prius and we really recommend this wonderful dealership to bring the cars to the service; we know almost everyone in this dealership; but we have preference with Tony Aguirre , who take care ours cars likes his own car, thanks Toyota Palo Alto for be part of my family.
One of the best direct no nonsense dealerships on this coast.
I have many Toyota’s bought elsewhere that finally moved to PIERCEY for service - seeing their excellent service, I gave them a chance for a new car and they did not disappoint.
Only crib is the time it takes and the forms to fill -even when you do not want credit, you are made to fill your details on a “credit application form” this irritable legacy process needs to be broken by the management at all dealership.
The quick discussion and knowing I will get good quality service attached is a no brained decision for Toyota buyers.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
I sincerely appreciate that Service Writer Walter is. He is sincere and honest that I trust his judgment a great deal. It is the first time I have used shuttle service. The driver is very courteous and took me home far more than 5 miles. Sincerely thank you very much. Steve
Always responsive and informed. Great service. I have been using Fremont Toyota for over a couple of decades between two Camrys. I have outlasted many advisors and service managers but the experience has always been rewarding.
Naim was awsom sales person very good service we will back to the stores for more service fivre star service clean store the car is very good n clean
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