Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
I know most people don't care about a dealers reviews its always about the price but as for me being a former Sales Mgr at a dealership for 10 yrs i know that reviews do matter it says a lot about whether a dealer cares about its customers or not thats why i traveled almost 2 hrs to Direct Auto team in Canton and driving by many many other dealers along the way. After arriving i was allowed to take the car for a test drive alone which gave me a chance to really get a feel for the car i even pulled over and spent about 20 minutes just looking things over and trying every button and lever to make sure they all worked.After getting back to the dealership i sat with Nick in sales and met Dimitry the Mgr who came over to introduce himself. All can say is the buying experience was great everyone was very friendly and i felt absolutely no pressure what so ever. I left there that day with a great deal and went home with the car i wanted.I would HIGHLY recommend this dealership to anyone! And i hope this review does matter!!!!!
I have known and worked with Dmitry for years. He has always been professional, knowledgeable, fair and honest. Great selection of high quality cars. Will be the most enjoyable car buying experience you've ever had. Always recommend Dmitry and his team to my friends and family.
When you are buying a car, your experience at the dealership matters a lot. Universal Autos offered me not only great price, great car but they have treated me like their family. Nick and Andrey kindly answered my countless questions through emails, phone calls and they were very courteous and honest when I've met them in person. I could not be happier with my experience at Universal Autos. If you are looking for used cars or need repair done, they will take care of you. I highly recommend this place. Thanks Nick and Andrey!
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
Daniel Wood was very helpful and professional. After visiting many Toyota dealerships, he made McGee Toyota a pleasant place to buy a new car .I am completely satisfied with my whole car buying process .
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
I worked with Hamilton at Copeland Toyota in Brockton and he found the best possible option for me and the best possible price. Love my 2016 Toyota Corrolla, so glad I went to Copeland. Would recommend to anyone looking for a great vehicle.
I had a nice experience buying a car from Copeland Toyota. The salesman, William , did a great job explaining everything and was really good to work with. The finance staff did a great job as well as the sales manager. Overall, everyone was outstanding to work with and I would highly recommend buying from Copeland.
I started the process of buying out my lease back in october, no contact for a month I tried again. Then almost another month passes and I get brushed off weekly. With my lease ending on December 3rd I ran out of time to just wait. I walked into toyota of braintree frustrated and stressed. Within 5 mins my stress and frustrations were gone. Fred the sales manager walked me through all my options on what was going to get me the most affordable deal. He made sure I had a top salesman Viet help me choose my new to me 2017 corolla. When all was said and done Phil the business manager helped me get my financing taken care off and got me my lowest possible payment. Overall my experience at Toyota of braintree was exceptional and stress free
After receiving high-pressure, bait and switch tactics, along with ecxcessive unneccessary wait times at another Toyota dealership my elderly father (82 years old) was very very frustrated . He found Wellesley Toyota to be the exact opposite. Wellesley Toyota offered low pressure combined with the most aggressive pricing and friendly sales staff. The icing on the cake was that the ownership and senior level management were approachable and engaged. I would highly recommend using Wellesley Toyota to buy or lease your next vehicle. I know that I am!
Shortly after purchasing my Range Rover from Done Deal I brought it to their service department for the installation of running boards. The price quoted was quite reasonable and the work performed perfectly and in a most timely manner. From the dealer management through my salesperson to the installation mechanic I was treated most prtdonally. The work was performed most professional. And the final cost was exactly as originally quoted. I wish there were more than 5 stars available to rate Done Deal, every aspect of this company is highly recommended.
Ryan was professional, attentive and so easy to work with. He made the entire experience so easy and enjoyable. I highly recommend working with him.
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