The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
best car I've ever owned
by f2t2 from Dayton, Ohio
November 10, 2018
The car is spacious front and back. Plenty of storage with two glove boxes. large rear storage with hatch. I love the exterior. Excellent sound system.
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
This is absolutely the best car I've ever owned.
by NCGuy from Greensboro, NC
December 25, 2018
While not stylish, this car met all of my needs and has been the most reliable vehicle I've ever owned. I would absolutely purchase this car again.
I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
Good little car, minimal perks
by pipersbs from Norman, Ok
December 11, 2018
My Prius was a fantastic little car for gas mileage. I had the level 4, with all of the bells and whistles. However for the price, it still felt like a cheap little car. The bells and whistles were pretty basic. It was small, not very smooth and semi noisy. Dollar for dollar, I think you could invest the same amount of money and get a higher end option in a different car. The upside was, even with a lead foot, I got great gas mileage and the car had plenty of get up and go, especially with power mode on.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
GREAT VALUE AND SAVING ON GAS
by DUKE from West Hollywood
August 24, 2018
Our main reason for buying Prius is to reward the effort automakers are putting into fuel efficiency. Prius is tops in this category currently. We've been able to exceed the EPA estimates for overall and year-round driving even in a colder climate. Our 2015 is a reasonably comfortable car at a decent price.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Most reliable vehicle in its class, for sure!
by RavGal from Gabriola BC Canada
August 2, 2018
This car was "the best"! fuel efficient, reliable, comfortable to drive, road holding second to none! good acceleration and speed .... had to trade in only because I needed a vehicle with more height - shame this vehicle is so low .... so now have Rav4 Hybrid - will always stay with Toyota as this manufacturer has proved that they produce only quality - previously had 3 other Prius.
Aiden and Planet Hyundai made it painless to buy a car! They listened to what I wanted, quickly responded and did it with professionalism. I was very happy with my experience and my new car!
Best gas mileage
by SamanthaK from Oxford, Mississippi
January 1, 2019
After researching lots of cars and SUVs I decided on another Prius. I had bought my daughter a used 2009 Prius with under 200,000 miles and we drove from northern Mississippi to eastern Florida and back for $72. As a retiree on a budget I need a reliable car with great gas mileage. It also has adequate cargo room for all our stuff. Her prius lasted to over 300,000 miles until the catalytic converter went out. So I’m hoping my 2015 lasts as long as hers did. It is a bit noisy but so was my Nissan minivan so I’m okay with that. This Prius is beautiful inside and out and I love all the tech features. The navigation system could be easier to use but perhaps after I learn how to use it, it won’t be an issue. It does have voice controls too that I’ll learn at some point.
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
A perfect city driving commuter car
by David H from Columbia, TN
October 17, 2018
This is the 3rd Prius I have owned my wife's car is a 2012 Prius V with over 130k miles on it. I have never had a Prius break down nor have I ever had to replace the main battery. An excellent car for anyone but especially for urban drivers.
Ricardo was so helpfull after all the other lots wouldnt help! Easy painless and quick....simple experience for a first time buyer... Highly recommend to anyone lookin for a first car or truck
Toyota Prius 2015
by REZA from KENT
July 16, 2018
My favorite car. Excellent gas mileage and economical. I have not had to replace the brakes on this vehicle. The towing of ladders or taking trash or recycle, hauling large items or multiple shopping item is great because the seats lay down. The console is defined with driver convenience. Everything is located so I can focus on driving and not hunting around for anything. The storage throughout the car is amazing and the legroom for all passengers is very roomy. Even the six foot teenage nephew. However, my Prius does not have a backup camera. The voice system when making a phone calls is not all that great. The auxiliary battery was a little pricey. Not explained that it would have to be replaced after six years. Also, the keyless remote batteries are a rare make, costly, and do not last.
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.