I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Kirt Michael was the salesman and he was kind, courteous, helpful and humorous! Charles M. was the guy who got us where we wanted to be for payments. They were both very understanding while I changed my mind 3 times about the car I wanted. I love my car! These gentlemen deserve a 10!!!!
Purchase will ultimately be about $200 more than the listed price after I pay VA tax, title and tag fees. Don't know if that has to do with me being a VA buyer purchasing in NC or not. Regardless the vehicle is great and just what I was looking for at the price range I needed. Their office mascot Cooper the Basset Hound will show you around the place. Everyone was super nice and I appreciate that very much. Just waiting on title to come in the mail so I can finalize everything.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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