By far the best dealership I have encountered to date. I flew out from California to pick up a car and was blown away by their hospitality and professionalism. Nick Finnegan went above and beyond to make the whole process pleasant and extremely easy. The quality of vehicles offered are amazing, made the 2000 mile drive home with ease. Thanks again!!
Bought a used Buick Enclave. Staff was friendly, I felt no pressure to buy. Got a great deal on my trade in. Service was great and was one of the easiest cars purchases I ever made. From financing to extended warranty. My wife loves the SUV.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.
Carmax has a wide variety of used cars to check out if you are not sure what you want. We found a 2018 Hyundai Sante Fe Sport with less than 8000 miles. Very nice vehicle that is roomy with lots of cool options. My sales agent was very nice, no pressure and we were in and out in less than 15 minutes to sign the paperwork. I would buy from Carmax again!
Service was excellent, as usual, BUT the service department was backed up for over an hour. I made an appointment, yet they could not get to me promptly. They should have NOT scheduled me if they did not have the time to get to me promptly.
I had put off the car shopping experience for a long time as I have had a bad experience in the past at another dealership. This was a walk in the park. A friendly sales person who really listened to what I was looking for. And she gave me lots of options and patiently let me decide what was right for me. If I had a question she couldn't answer she would go out of her way to get the answer. Couldn't be happier with the whole friendly team. I would definitely recommend Olathe Toyota.
Don Pelzer has been our Service Consultant for years. He has always been great to work with. He is very personable which we appreciated as many in the automotive service industry are not. He takes his time to explain what and why we need a particular repair and/or service.
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