Brock and his entire staff were amazing! They welcomed questions and were able to answer all of them. Brock and I reviewed the available RAV4s and then reviews the carfax of the one I was interested in. We discussed price and trade in value w/o the least bit of pressure. It was a discussion compared to a huge dealer I was at earlier in the day where I felt like I was held prisoner until I bought a car. With Brock and staff it was an enjoyable experience!
Vey attentive staff & they all work so well together as a team. Riley was amazing & so patient with me as I spent 2 hours test driving several Honda Civics till I found just the right one for me. She was more than willing to answer all my questions. She even texted me the next day to follow up on a slow leak in a tire. She told me to bring the car back the next day & they would put a new one on. That's awesome customer service! I did a lot of looking to make sure I got the best value & high quality vehicle. They have best prices & even got my interest rate down from the 4.24% my credit union gave to 3.99% & still had the loan with my credit union. Their service & attention to the customer is unbeatable!!
I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department.
Was shopping for a car for my college graduate daughter, and was so happy to have stumbled into AutoForza! Alexandre, Ron, and Fabio were very professional and courteous, a pleasure to do business with.
Strongly recommend this business if you are looking for a quality pre-owned car. They did everything we asked for, and more. Had the car fully tuned up at the dealership before my daughter picked it up. Thank you!
As my husband and I have been working towards getting a car for our new family, I was incredibly impressed with the two people I worked with, Mat Bishop, and Mat Spencer. They were patient with me. Were willing to work with me over the phone, and even have clarity about their out the door prices. This dealership was amazing, and even though they didn't have what we wanted, they helped us know their options and were super kind.
I was looking for a new to me vehicle. My brother actually heard about this place from a friend. It was the best car buying experience I've ever had! I was able to test drive all that I wanted. There wasn't the usual you can only driver this it's the only thing in your budget. They took my truck as trade at a great trade in value. I was there not quite 2 hours but most of that was test driving and weighing the diffrent vehicles against each other. I will only be going to Peterson's Auto from now on. And that is where I'll be sending all my friends & family.
I can not recommend them highly enough. We found a minivan online that we were interested in. We went to the dealership where we were given a key to do a testdrive without any hassle. Negotiations on price were pretty much the easiest ever. We were offered a fair price. I asked to have our mechanic look it over. THEY DROVE IT TO MY MECHANIC FOR ME! I didn't have to hassle with getting the kids in and out and sitting around the mechanic's waiting room. A few minor issues were identified. THEY FIXED THEM! We got a great car that fit our budget with no hassle at all. We can rest easy knowing the car has been thoroughly checked my our trusted mechanic (GT Automotive is amazing!). We did not have to come up with more money out of pocket to fix brakes and spark plugs - they even had them do the spark plug wires. We were in and out in half an hour since we were paying cash. I highly recommend Peterson, and Jeannie.
This is the only place I will now do business! Jeff had the vehicle I was interested in prepared for me to drive right upon arrival. From there it was a no pressure customer service focused experience! Their finance manager (Ghassan) was equally impressive and made it a point to explain all of my options to me and then he worked one on one with the bank I financed through to get me the vehicle and the financing I wanted. I have always dreaded buying a car but now that I have experienced this new level of customer service I will never buy a car anywhere else!
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
For my routine maintenance at the Brent Brown dealership in Orem, UT, I was greeted in a professional manner, expectations for wait time were set up front, and everything checked out as expected. I couldn't have been more pleased with the way I was communicated and dealt with.
Richard and Greg made me feel comfortable and excited to be at your dealership. They listened and understood what I needed and my budget constraints. They did not try and direct me to something I could not afford. They provided several viable solutions for me to choose from. They are an asset to your oeganization. Understanding your customer and executing what they require is paramount to success. They went above and beyond in delivering a win-win scenario for both your dealership and me as your customer. I have worked with Richard before and because of the type of individual he is I came to your dealership seeking out a good quality product. Richard has a high level of integrity and Greg is amazing and complemented the entire experience. Greg did an amazing job in presetnging our offer to our satisfaction. Even if we didn't ultimately buy or find a car that day because of this experience I would have returned to seek out another vehicle
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