Just got my 2018 CRV today, my sales person was Robert Sahabi. Robert was very details and easy to work with, he stood on your position and provided a quote which can be told he wants to make a deal. I highly recommended asking for Robert when you walk in for test drive or a quote.
I returned here recently in search of a car. Kevin communicated with me via email and we worked out numbers that way which was a dream come true. Instead of the pushy dealership tactics of normal he was very frank and accommodating in helping me reach a deal. We drove in at about 5pm of a Friday and drove out with a nicely polished and waxed car in one hour. The buying process was so quick and not aggressive since they don't push all those extras on to the buyer. Even my wife was shocked at how quick everything went. They even filled up the tank before we left which was an extra special touch we weren't expecting. Will definitely be back!
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Always responsive and informed. Great service. I have been using Fremont Toyota for over a couple of decades between two Camrys. I have outlasted many advisors and service managers but the experience has always been rewarding.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Exceptional Customer Service, thank you toyota 101
by ROGELIO.ANGEL from DealerRater.com
December 4, 2018
So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again
Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy drop off. They even washed it before I picked it up.
Standard maintenance and two recall items. Efficient check in process and courteous, knowledgeable staff. I appreciate the shuttle service, as the work took several hours. I would have given 5 stars but when I picked up my car there was a small scratch in the driver side door that was not pointed out to me. I pointed it out to Lou and there was no hesitation that it would be fixed, but I will need to take time out of my day to come back to have it fixed.
They did exactly what they said they would do, in a relatively short time They were very courteous and helpful, matching my earlier experiences, as expected.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.