Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
Great experience I bought a countryman Tom was my salesman he was very knowledgeable about the cars which got me really excited about purchasing the car. Tom took the pressure out of the process with his hilarious jokes I’am proud to join the Mini Family.
My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.
This is my second Rav4 leased from Toyota of Greenwich and my family's 6th car from this dealer. This time around, I worked with Bobby Caldwell. He was professional, helpful, and was able to answer all of my questions. I never felt the pressure to make the deal that you feel at other dealerships.
Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional follow through. I am very happy with my Rav4 thanks to Walter and Jay.
I wish I could give 6 stars or more. Nelson Contreras is THE man! He hooked me up with the sweetest 2004 Toyota Landcruiser you've ever seen that they took in on trade-in from a long-time Parkway Toyota customer a few days ago. The car is by far the nicest low mileage Landcruiser I've EVER seen (and I've looked at a lot of them) and it is clear that Parkway does a great job taking care of their customers and servicing their cars with the highest degree of quality and integrity.
Here's the backstory:
I had bought a nice 2005 Toyota Landcruiser for my son from a private seller in the Spring. Before my son ever got to drive it, we had a tree fall on it during hurricane Michael in October and total it. So I've been looking for an LC for about 2 months. I've literally looked at a hundred of them online across the country. I called around and found that Parkway had just taken one in on trade. I think I may have been Nelson's first call. He sent me 50+ pictures of the car (including all of the places that some other salespeople try to hide so I knew exactly what I was getting) and I paid a deposit within 10 minutes of getting the pics. Then I flew up to NJ from VA this morning.
In the 22 hours between when I paid the deposit and arrived at the dealership, Nelson had a Master Toyota technician give it a full once over and they did about $1000 worth of maintenance to make sure the car was in pristine condition for me to drive it home. He gave me a list of the additional items not impacting driveability that the technician recommended I have checked out in the next year or so. They also had it detailed very nicely. And Nelson put in $20 in gas for me to top it off before I hit the road.
As I was driving off the lot with a big smile on my face, I saw Nelson working with another couple that was buying a trade-in BMW SUV f that he had just had detailed for them in the back of the shop with mine. So my story is FAR from unique I think. If you've in the market for a high quality used car or a new Toyota from a very reputable dealer, you should definitely go in to Parkway Toyota and see Nelson. You won't be disappointed!
Still smiling in Virginia Beach,
I just parchased rava4,2016 from KEN BEKAR.he was great.i enjoyed working with him.we will be back for my future car with this dealership.KEN was very enthusiastic,went over the technical details of the car carefully with us &explained in cat very well.he make our whole process was so quick &simple! Thx for everything Ken.¿¿¿
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