My experience purchasing my 2018 Toyota Highlander was outstanding! Emanuel and the Koons Toyota team did everything to make sure my purchasing experience met my needs, I was very impressed of the professionalism, loyalty and respect I received from the Koons Toyota of Annapolis team. Customer service is definitely a #1 priority!
Simply everything!! The staff is very friendly, everyone was polite, kept us informed of what was happening. Working with William Gable and his patience with us, and not getting frustrated and kicking us out the door as most car salesman do, I will never go to another dealership!! The head honcho who crunches the numbers Suhail and his associate Scott, who collectively all 3 of them worked over 10 hours to get my family and I into a vehicle..I've told my friends and family about all they did for us, and hopefully will bring them some new customers!!
Even the establishment and bathrooms are the cleanest of any place I've been to!!
Sara and the team at Koons Easton were stupendous, and provided more than exceptional service in all aspects throughout the process of purchasing my new Toyota Tacoma!! I couldn't be happier!!! Thank You Koons Easton!!!!
Looked at the RAV4 on saturday, discussed the options of other cars and made a chioce the monday following. Bill was very helpful during the whole process and made me fee confident and comfortable with my purchase. His communication skills about timelines and what to look forward to during the process made me very happy. Lauren in finance department was incredibly helpful and made me laugh. The whole experience overall was amazing and made me feel like I was apart of a family.
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