We were instantly greeted and shown inside where we were asked the basics of what we wanted. Sam found us the exact car we wanted within the price range we needed. After that, the process was cake with the H and H Kia team taking car of everything!
Rick Richardson (sales) and David Trevarthen (finance) were very helpful and great to work with. They listened to what we needed and had several suggestions to help us with the logistics of the purchase. Everything was very straightforward with no high pressure sales pitch. The whole process was very quick and easy and we got a great truck for a great price. I would definitely work with him again.
Honestly, our salesman, Sam Riner, made this the best, most comfortable car purchase we've ever experienced. He was extremely knowledgeable about the vehicle we were buying (2018 4Runner TRD) and took the time to explain it all to us. Not only that, because we were crunched for time, Sam brought us the vehicle all the way from Madisonville to Humble, TX - that's 184 miles round trip! And such a gentleman! We are grateful.
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 5, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
I went to Burns Honda in search of a new car. Brian Hughes helped me with the whole car buying process. He is very knowledgeable and was very patient with me. Not once did I feel pressured on making a decision. Overall great service. Would highly recommend.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
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