Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Courtney Miller is the greatest, very easy to communicate with, one of the most courteous, knowledgeable salespeople I have ever had the pleasure of working with she goes above and beyond to see that you are completely satisfied with your vehicle purchase experience.
I could not have asked for a better buying experience! The deal was amazing, the customer service was the best I have ever received when buying a car, and the sales men and women really care about the customers. HIGHLY recommend!
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Jason Lyczak and his financial guru made some magic happen for me with a phenomenal price a 2016 Ram that I could not pass up. I have always been a bow tie guy, but when mine got totaled and my credit was totaled by a divorce and medical bills, these guys made it a blessing in disguise. These people will bust their butts to get financing and at the price you need it. None of this let’s play games garbage! I will be back! I would highly recommend anyone, regardless of your credit score! You guys are used car selling ninjas!
This is the second car I have purchased through Tony and he is an outstanding salesman. Everything you want when purchasing a car; professional, knowledgeable, understanding, and honest.
In addition to Tony, my experience with other Garber folks has been excellent. I would highly recommend Tony and Garber Toyota.
This is the fourth car that we've bought from A1 Toyota. Three of the purchases were handled by Dado and were quite pleasant. One deal with Manny was not. We are satisfied with the workings of the rest of the dealership with one exception. The manufacturers put soy based wire covers in the motor of our 2011 Prius. Mice get into our garage and have caused havoc. AI Toyota has charged us with the expenses which this mistake has entailed. We live on a country wooded acre. Our cats keep mice from the house but do not patrol the garage. We'll end this by repeating that it is a pleasure to do business with Dado
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 2, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
We were instantly greeted and shown inside where we were asked the basics of what we wanted. Sam found us the exact car we wanted within the price range we needed. After that, the process was cake with the H and H Kia team taking car of everything!
This is the second vehicle I purchased through Pat Sills at Hosmer Toyota and he does a fantastic job open and honest very thorough. In the future we definitely will go back to Hosmer and have Pat help us!
Excellent customer service from Lisa Mitchell. Made car buying a painless almost enjoyable process. You are lucky to have her on your team, and I love my new car.
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