This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
I have never had an easier time buying a new vehicle! From the time I walked in the door to the time I signed the paperwork it was all about me and what I wanted.
No back and forth with the "manager" about price, no high pressure, and no finance office where you have to hear about all the extras you need to get.
It was so simple I truly can't believe it! This is how car buying should be.
I recently purchased a new tacoma from this dealer. They went above and behind to make sure I got what I wanted. Communication was on point. Answering all emails and questions I may have. Would highly recommend this dealer to anyone.
Had my cars oil changed at a different location and they screwed up a part. This Toyota (legends) fixed the mistake at no cost to me! Other than that service is always timely my friendly. Especially Macintosh!
Excellent Customer Service & was treated in the highest standard that anyone could ask for, I made just a few quick visits in between my work schedule & managed to get all the information that I needed on a vehicle. It was the slightest of easy before I was invited to take a test drive & get to know my future purchase, Jordan B. had more then enough knowledge & gained my respect & trust from the start. Jordan & his whole staff that helped me were completely professional & walked me through the process, was not expecting such a wonderful experience! I’ve owned multiple Ford F-150’s & is a good product, although after my test drive it was a no- brainer that the new Tundra was lights out for me! The 1794 Tundra that Dave S. In Sales showed to me & Jordan’s backing told me that this is the new # 1 Truck in its class, couldn’t agree more! Had no clue that the 1794 model was even made & Dave S. pointed the truck out & told me that this truck is awesome! Thanks so much Dave S. For all your help & taking the time to help me! Thanks Jordan for all your knowledge & making me feel like family! Thanks Courtney! I’ve already put this new truck in Service with my business & it’s turned heads already! Thank you Ledgends Toyota! Almost impossible to walk away from a Dealership & smile as big as this guy did in my New 1794 Toyota Tundra! ¿
My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.
I just want to thank Legends Toyota and Ryan Shaffer for the great Tacoma truck buying experience I had. The friendly, pleasant staff at Legends is beyond compare. Thanks You Ryan! My next car will be a Legends Toyota too!!!
Lydia was my sales consultant on this vehicle - and was she ever sharp! She has been very patient and generous with her time in guiding me through all the features on my Highlander that were new since I bought my 2007 Yaris. I have no hesitation in recommending her! Knows her stuff!
I wanted to bring to your attention my experience with Legends. From the time I walked on your to lot I was impressed with your staff. Adam Carr was the first person that greeted me. He took me out to the parking lot to show me some vehicles. He wasn't pushy nor was he a "car salesman". He was honest and quite knowledgeable on the Toyota product. Needless to say, I was quite impressed with his character, honesty and integrity. He sold me!
After that, on the same day, I spoke with Austin Carr. The two made me feel very welcome, comfortable and not nervous that I would be bombarded with the standard sales tactics that I have experienced with almost every dealership I have worked with.
I am extremely happy of my decision to work with Legends Toyota. I will, however, miss Adam as he continues his journey but am grateful to him and your staff.
Convenient location. Great selection. Awesome facility. I worked with Brandon Zatar and he was very pleasant and easy to work with on the deal. My wife and I bought our CRV from Legends Honda which is under the same ownership. If you are looking for a Honda or Toyota in KC I would recommend both of these dealerships.
Service was excellent, as usual, BUT the service department was backed up for over an hour. I made an appointment, yet they could not get to me promptly. They should have NOT scheduled me if they did not have the time to get to me promptly.
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