New Highlander was road tested for low speed hesitation and excessive shifting. Computer results showed normal operation. Issues apparently stem from rapid shifting of the new 8 speed transmission and need for additional acceleration. Reset of drive memory ? definitely improved my subsequent driving experience after leaving dealership. Need to mention that these issues did not occur in my 2013 and 2015 Highlanders. .
The Manager, Finance person and Salesman were straightforward and relaxed, exerted no pressure, and made sure I got exactly the vehicle that I wanted. I left feeling completely satisfied with my purchase.
Always very friendly and takes the time to go over everything they done. I have been very impressed with the service so far but am happy to say I???ve only had to come for routine maintenance and I love my rav4
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