Top notch everything from Clint Phillips and the rest of the Smart Toyota Staff. They had John go through every part of the new car from trunk to interior. Finance "guy" John was excellent to deal with on the details. I had an excellent experience. They sent Green Cab 30 miles away to pick me up and bring me to the Dealership. Above and beyond in all phases.
Made a "smart" move 10 years ago and keep going back! Clint Phillips is personable, professional, and knowledgable. He communicated well with me and worked hard, but did not pressure. He has continued to earn my business.
This was my first experience buying from Goben and Krystal was wonderful!! She took excellent care of us and even ordered some new tires, since the vehicle was brand new to the lot the day I purchased it. I've never bought an SUV before but I'm so grateful I did. It's perfectly safe and comfortable with fun features for me and my family. Would not hesitate to recommend Krystal and Goben East to anyone else!
I went in for a oil change and ended up buying a new car. Bob the sales rep and Wes in finance were the most patient and kindest people. Very helpful and excellent at making sure you understood the whole process. I have purchased 3 cars new from Smart and have always been happy with the service in sales and service dept..
This is the second car I have purchased through smart toyota and specifically the sales agent Mike Finkel. Our Rav 4 had been totaled out by our insurance provider due to the recent crazy storms in Madison. Mike got us hooked up with a new Highlander that my wife wanted and streamlined the process to get me a great deal and get in and out of the dealership as quickly as possible (which I had mentioned was my major concern with a new baby at home). I would strongly recommend smart Toyota and Mike Finkel. Great guy and a quality salesman.
We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
Working with Shannon and the whole East Side team made our car buying experience a pleasure rather than a problem. We knew the make, model and quality service we wanted and had been making the rounds of dealers without success, but Shannon delivered exactly what we wanted without any pressure. All of our questions were answered, and all members of the team showed great attention to detail.
Enjoying my Corolla from Tash at East Madison Toyota!!!!!!!!!
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