I only talked on the phone with them. The car I was interested in was under contract with someone else. I was only in the area for the day. The next day they contacted me as the other person backed out. By then I was 200 miles away and unable to return for several days. They offered to hold the car for me, I opted not to put any money down, by the weekend the car was still available but we decided to buy new. They were very nice and did keep me updated.
I scheduled my 40K maintenance and the service representative checked me in very quickly and I was good to go. The only thing that wasn’t top notch was that they only had one shuttle driver so I had to call my wife and have her come and pick me up. The service was completed by noon though so there was no delay.
Great service George kept me updated and made the repair process go very smoothly. I have bought two trucks from the dealership and the have always been very friendly and made the buying process a Great experience.
I was a first time buyer and I literally went to every other Toyota Dealership before going to Sterling McCall so it made me nervous because they weren't very helpful, nice, or welcoming. When I arrived I was greeted nicely even though I was there to see someone else. My sales rep Farris K. was the bestest ever! I recommend him, he was very attentive to my needs and made the process very stress free. Thank you Sterling McCall Toyota!
Buen servicio al cliente, me ayudaron con las mejores opciones para mi. Me explicaron todo sobre los modelos y escogi el que mejor se adaptó a mis necesidades.
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