I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
We came in for tire rotation, and came away with a beautiful red corrola. Alan was a super salesman. He work with on the our trade issues to our advantage got us out of one lease and into another great one. Thanks Allen and Toyota!!!!!
Have been a regular customer for the last 5 years or so now. I've bought parts, had services performed on 4 different Toyota vehicles, and even negotiated on a newer certified car (but didn't buy as the time wasn't right for me). So, mainly my positive experiences with this location relates to my service and parts counter experiences as I hadn't bought a vehicle from them, but I did go through the buying process with a salesman and it was ok- no pressure at all. They've done a few freebie services for me and even on occasion gave discounts on their parts for me and that puts them "tops" in my book!! Great job out there on Highway 1 guys and gals!
I liked working with Christian at Hawkeye auto he wasn’t pressuring us into buying a car right away he made us feel like we were apart of the auto family . He answered all of our questions and before I bought the car he gave me a oil change and new filter I loved my experience at Hawkeye auto
I purchased 10yr old F150, from another State. 3 Days later, and 3 Days of constant rain, a leak in the roof was discovered. After some research and discovering it was a manufacturer defect.the problem was solved, and Toyota of Iowa City compensated me for the repairs. Even though moments were little tense unknowing what to do, Toyota of Iowa City stuck with me and worked through my unique situation. Thank you Toyota of Iowa City.
Very good service. The people I delt with were friendly and helpful. Answered all of my questions. Didn't feel any pressure to buy a vehicle. Very nice clean facility.
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