We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
My husband and I were looking for a used car. We found some cars on the Brandfon Honda website and spoke with Kristen. She had the cars ready for us to test drive the same day. We were greeted by Grandell as soon as we arrived. We met with Kristen briefly and Grandell took us for a test drive in each of the cars. He was patient, knowledgeable and had a great sense of humor. We purchased a car the same day. It was the most efficient, hassle free purchase I have ever experienced. I highly recommend this dealership and our salesman Grandell! It was our first time buying from Brandfon Honda and we would definitely buy from them again in the future.
I was blown away by the phenomenal service I received at Antonino Acura. I went to the service manager Peter with concerns with my 2017 Acura TLX and he exceeded my expectations. I have three Acura dealerships that are closer to me, but it is well worth the drive knowing how confident I am in their service department. I highly recommend them.
I'm honestly blown away by how dedicated Toyota of Colchester is to their customers. Wayne made me feel valued as a customer and many others worked relentlessly to make the deal go through. They even went above and beyond taking time out of their personal life to brainstorm what it would take for me to purchase my dream vehicle (as I was denied a loan by the bank originally.) Everyone I encountered here was friendly and helpful. I strongly recommend Toyota of Colchester to anyone who is looking to get a good deal!
I've leased my last 3 cars from Charles and my recent visit tells me that I'll be back for my next one. The staff and management are courteous and very knowledgeable. I look forward to doing business there again!
Lino was the only reason I decided to purchased from you
by KOOTRONG from DealerRater.com
December 4, 2018
If wasn???t because of Lino, I would have backed out, Especially Steve Lang, I would never wanna deal with him again. Steve and the manager treated told me every Toyota came with a defective? I spent 37K cash and you telling me my new truck have a defective?
Our past new cars have always been bought through Middletown Toyota because we receive such wonderful service. The staff have always been very helpful and attentive the minute we walk in through the door! Toyota is a wonderful product and we have always been happy with every car we have bought. We love our new Rav! I personally still love my hatchback Yaris (2010)
Excellent receiving and helped with multiple options
by VISWANATH.KORLEPARA from DealerRater.com
December 4, 2018
Internet manager Steve Lang did excellent job. Job done quick with good price I hope. Steve helped me options on the financials and clear mentioned about adding packages .sherry help me to get good rate of interest
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 4, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
Ms. Feliciano was friendly, knowledgeable, and helpful. I thought this incident was quite remarkable: While I was waiting at the service desk and Ms. Feliciano was finishing up with an older woman and was about to hand the woman the key to her car, she saw that it was cold and raining outside. She took back the key and rushed (ran) out to the customer's car and brought it around so the older woman did not have to walk in the foul weather. It was a kind and thoughtful thing to do. The reason that I did not give a higher rating was that the wrong part for my truck was ordered and I had to return for a third day to get the problem fixed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is the fourth car that we've bought from A1 Toyota. Three of the purchases were handled by Dado and were quite pleasant. One deal with Manny was not. We are satisfied with the workings of the rest of the dealership with one exception. The manufacturers put soy based wire covers in the motor of our 2011 Prius. Mice get into our garage and have caused havoc. AI Toyota has charged us with the expenses which this mistake has entailed. We live on a country wooded acre. Our cats keep mice from the house but do not patrol the garage. We'll end this by repeating that it is a pleasure to do business with Dado
Phil and jay. They did a good job of having me a lot. patience in. explain to me all my questions about my truck and the guarantees that offer excellent treatment to people
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