Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
I am in love with my new to me BMW 535xi! I want to thank Alkon for such an easy process and walking me through my first finance car deal. (Without my parents) I saw the car online and it was a fantastic price. When I came in they pulled the car up for me as I waited quite excited.. The car was amazing, but being a beemer I decided to take it to my mechanic (which they had no problem with me doing so) Besides the car needing a light bulb my mechanic said it’s a great car and not to pass up the good deal. He did recommend for me to do regular maintenance to prolong the life of the car. I came back to the dealership and they replaced my lightbulb by the time I was done with the paperwork and guess what! My first oil change at Import Auto is free! This has been such an amazing experience. I am definitely recommending these guys to everyone and when I’m ready will come back for another car once I’m done with Gunter (yes I named my car!) Thank you so much =D
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Mark Jersild worked with me when it was time to replace my 2007 Toyota. I opted for the Camry - Mark listened to my needs and helped me find a great fit. The purchase process was very smooth and hassle-free. I highly recommend coming to him for your new car! Sarah in finance was also very knowledgable, great to work with and offered assistance even after the sale.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
From check-in to check-out, the staff was friendly, courteous, and knowledgeable. I was in on Saturday and everyone was very busy, but managing to go about their business in a pleasant and professional manner. An excellent group of men and women that take their job seriously and go the extra distance to offer help and assistance each and every time.
My Girlfriend and I went in to buy a Prius V. We had already identified the ones available and Willie came out and greeted us. He was polite and knowledgable. He ran in to grab the keys and we ended up buy-in the car. The only downside is we worked the deal with weather tech mats. The front and middle came in the following day, although we were not notified. The cargo area has not arrived yet and it has been 6 business days. I am curious on why the largest floor manufacturers would struggle with the 3rd most popular car in the world. The cargo area carpet is unprotected and is tan, in MN in the middle of winter, that is a long time to wait for a very popular product.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
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