The atmosphere at Cupples Auto is one of a kind. Ross is relaxed, honest, and knowledgeable. He selects some great low mileage, affordable vehicles for his lot - it's real diamond in the rough! The process was enjoyable, quick, and easy. Easily the best car buying experience I've ever had. I highly recommend paying Ross and Renee a visit for your next vehicle.
After a poor experience at a dealership in Maine, I made the 2 hour and 15 minute drive to Laconia and Irwin’s to look at a Certified Pre-Owned Prius. My experience was outstanding and the prices were surprising in a good way. I ended up with far more car for almost $2,000 less than I would have paid here in Maine. I HIGHLY recommend making the drive, not only is it a beautiful drive, it’s also totally worth the buying experience.
The “check in” guy, Greg, has been very efficient and friendly every time we bring our car in for service. The customer service desk people are also the same. It does not feel like a “stuffy” and “upselling” environment that we have experienced in the past with other Toyota dealerships. Fast, easy (maintenance) service and no issues with my car so far. Thank you!
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