I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Buying a 2017 Highlander. Person I had an appointment with was off. Bad start.
They sent me out with a young man, an intern home from college. Couldn't get the lift gate to operate properly. Not looking good. He went to get a sales person to help. Helpful, he was. Explained much more than I could digest prior to the test drive. Things were looking better. We sat down to work on the numbers. I told him of a quote I had from another dealer. He got that matched. When he gave me the value of my trade in, I told him a price I wanted. He got that price matched. Things looking much better. After some discussion of fees, we agreed to split them. Took a while to get the vehicle ready, but we spent time with a couple different persons.
Overall, a typical car buying experience. I was however, surprised they matched every price point I gave them. This was only one trip back and forth. Not the normal 5-6 times, and here comes a manager to explain you are passing up the deal of a lifetime. This was probably the best car buying experience I've ever had. Thanks Hunter, and Cody.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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