The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
Love my salesman Harold Bastillo. He is top rated! Love him! I ALWAYS go to TOB and Harold. We have purchased several cars from him. He is honest and accommodating. I have sent many friends to him. You won't go wrong with TOB or Harold Bastillo.
Sara and the team at Koons Easton were stupendous, and provided more than exceptional service in all aspects throughout the process of purchasing my new Toyota Tacoma!! I couldn't be happier!!! Thank You Koons Easton!!!!
Looked at the RAV4 on saturday, discussed the options of other cars and made a chioce the monday following. Bill was very helpful during the whole process and made me fee confident and comfortable with my purchase. His communication skills about timelines and what to look forward to during the process made me very happy. Lauren in finance department was incredibly helpful and made me laugh. The whole experience overall was amazing and made me feel like I was apart of a family.
I wanted to get a new sienna for my growing family. I met ben spears 2 months ago and we couldn't afford a brand new one. He said he'd put me in a sienna before the baby came and he did. I dont know how they made the numbers work but I love my sienna. Thank you koons!
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
My experience purchasing my 2018 Toyota Highlander was outstanding! Emanuel and the Koons Toyota team did everything to make sure my purchasing experience met my needs, I was very impressed of the professionalism, loyalty and respect I received from the Koons Toyota of Annapolis team. Customer service is definitely a #1 priority!
Simply everything!! The staff is very friendly, everyone was polite, kept us informed of what was happening. Working with William Gable and his patience with us, and not getting frustrated and kicking us out the door as most car salesman do, I will never go to another dealership!! The head honcho who crunches the numbers Suhail and his associate Scott, who collectively all 3 of them worked over 10 hours to get my family and I into a vehicle..I've told my friends and family about all they did for us, and hopefully will bring them some new customers!!
Even the establishment and bathrooms are the cleanest of any place I've been to!!
After searching for a car for months with one horrible experience after another, I finally found a great car at Koons Annapolis. The sales experience was great, Vicky was pleasant, helpful, and when there was a minor issue after the sale, she went out of her way to see that it was taken care of. I had a poor experience several years ago with Koons Annapolis, but this buying experience more than made up for that. Very glad to have worked with Koons, and recommend them for sales and service.
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