Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
The technicians were knowledgeable, courteous and very fast. The customer waiting area was comfortable and inviting with ample room to accommodate customers. The bathrooms were clean and well kept. My overall experience was fantastic!
Very pleasant surprise to find customer service is not totally gone in California. Great purchase experience and after the sale they still treat you as family. Low pressure sales, friendly environment, fantastic service department. Highly recommend over any other dealers in the area
Toyota has the best customer waiting area that I have every seen. You seemed to have thought of everything (snack cafe, free coffee, multiple TV's, comfortable chairs, etc.). Although our kids are grown, we thought that the pirate ship playhouse was great.
I’ve been bringing my cars to Folsom Lake Toyota for nearly 13 years. The repair counselors always review the maintenance report with me and let me know if any maintenance will be required in the coming weeks/months, the facilities are always clean and comfortable, and the service is usually pretty quick. I’ve found that it is better to wait onsite for the car. Also, appointments fill up quickly (and can be made online) so expect to schedule at least a week or two out.
Marlon was very heplful. He was detailed about the work done and recommended what needed to be done for my vehicle. He showed me where the recommended work needed to be done and provided an estimate for the job.
This is the second Toyota Tundra I have purchased from Roseville Toyota. The salesman Chris S was great just like the last time. The financing was quick and easy. I also use Roseville Toyota for all my services. They have always been quick, fair, honest, and keep my trucks clean.
Always work with the same team so they know the servicing and history of my car. They are friendly and accommodating. Service is also timely and they address concerns and questions in a very professional manner.
Roseville Toyota has always provided great customer and vehicle service. I have two other Toyota dealerships closer to where I live but always go to Roseville Toyota because of the service they have provided me over the past 10+ years.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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