From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
The experience here has been incredible! As soon as I walked in the door I felt no pressure in making my decision. I have serviced here in the past and thought I would purchase as well. The staff members are educated and professional I do recommend
Worked with marcus came in got a letter in the mail for a special deal was great to me and my family he helped us get into the car i wanted really quickly and was able to work with me on my down payments best customer service i have had in a long time everyone is so nice and geniunen here i love it
I was desperate to get out of my 15 month old lease. I still had low miles but wasn't going to be able to keep it that way. Plus I didn't like car car. I asked for a Christmas Miracle and met Santa who made my wish come true! Santa aka Berson was fabulous! A fantastic experience and my daughter will be in next weekend to make her Christmas dreams come true! Thank you!!!!
I am extremely satisfied with Balise Toyota. The exceeded all my expectations. Helpful , knowledgeable and very respectful. They were a true pleasure to do business with. They have my business for life. Highly recommend!
I recently purchased a car from Gale Toyota. I couldn't have been more pleased about the purchase and the process. I dealt with Bob K and he was awesome. I went in alone to check out a SUV. I went for a ride with Bob and explained that I wanted to see if I liked the car but wanted to have my wife come back with me. There was no pressure. I was allowed to leave without being hassled. I returned a few days later and made the purchase. Everyone that I dealt with was terrific. I definitely would recommend this dealer if you are looking at Toyotas and ask for Bob for sure.
Regular scheduled maintenance and winter tire changeover.
by vjrossetti from DealerRater.com
December 1, 2018
McGee has always provided excellent service for my vehicles. The staff takes the time to go over inspection findings and the team always offers required service to keep my Toyota running like new. I personally appreciate that I always have an opportunity to speak directly with the Toyota certified technicians if I have any additional questions.
The service team is very friendly and I didn't have to wait too long. The only issue I had was a whistling noise when the blower is turned on for the heat and they couldn't find out where it was coming from. They said they couldn't hear it. It is still happening so I might stop back and show them so they can hear it.
I went to Toyota to have them check an item on my truck that was under extended warranty. It was not a recall just a precautionary warning. I also asked them to check my emergency brakes as they were sticking. They checked the u-joint under the extended warranty. They lubed it and did an all point inspection. They pulled the drums and measured the brake pads. (Usually a 60.00$ fee). I received a call there was plenty of meat on the brakes, nothing was wrong with the truck. I received the call come pick up my truck. "NO CHARGE!" The brakes probably froze because I got water on them before a cold snap... The truck has 210,000 miles on it I tuned it up once! Bought it at McGee Toyota of Dudley. But the words that echoed through my ears that night as I went to pick up my truck were. "No....Charge..."..
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