Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
by Ranga Kona from Portland, OR
December 21, 2018
All my needs are met as i travel a lot to go to my office. with the electricity , i saving 22 dollars every day with one charge. So its really efficient on fuel economy.
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
Still new, so unknown reliability
by Persephone from Bangor, Maine
January 1, 2019
This car has a lot of features I love, like intelligent cruise control and warning when getting onto stripes. And, the best feature, plug in battery giving me an average of over 70 mpg so far.
I was amazed with the courtesy provided this dealership. I was expecting to get a ride home until they completed the repairs on my car. Kathy asked me if I wanted a loaner car? I responded how much per day is it. She replied it’s free! I nearly spit my coffee out when I heard this. I said thank you to her.
The problem with my car the check engine light comes on. I went to Autozone and the ran a test that revealed P0101. ITunes U videos showed this being an Mass Airfow Sensor as the cause of the problem. I had 29,300 miles on the car, thinking that it would cost me an arm and leg if I took the car to the dealership. I bought some MAS cleaner from autozone thinking I could fix this on my own. To make a long story short. I went ahead a took the car from the dealership. This was the Wednesday before Thanksgiving and Kathy said they would start the repair on Friday due to the holiday. On Friday around noon I received a call from Kathy and she told me I could pick the car up anytime before 7 PM.
At end of the conversation I had ask how was it going to cost me? I held my breath! All repairs were free! Yes Free!
I went to pickup my car and and came home a happy man.
Today is sad that more businesses doesn’t that type of service! I appreciate Nissan dealership in Lewisville their staff for making my day just a little bit better. If the scale was 100 I would them 100 stars for the courtesy, professionalism and desire to give quality service to the people who bought cars from them.
Kathy should a get raise for her excellent customer service and her professionalism. Rating. 100 stars!
My second Prius
by Prius baby from Redmond WA
November 15, 2018
It is a very good car especially for fuel saving, comfort and reliability. I drive 2x as much as the average driver vlocking 24k miles in a year. This is my second prius. I drive the first one to 200,000 miles plus and was enticed to new bluetooth technology for safety and a lot more safety features for increased visibilty, parking assist and other assistive features.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Fuel effecient and practical for city commute
by Jitender from NC
December 18, 2018
Will meet /exceed need for city commute for family of four or less. For example family living in city with need of driving 80 miles per day will save the user at least $2500 in gas per year.
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