I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
We purchased a 2014 Audi A4 from Eli's Auto. We worked with Kevin and we are very pleased with the experience. He was honest, friendly and knowledgeable. He answered all of our questions and concerns and genuinely wanted us to be happy with our deal. We felt very comfortable with purchasing our car. Whole deal, including the paper work, was done in less than an hour. He assured us that his mechanic will take a look at the car and whatever work is required would get it done. The mechanic checked the car changed oils, break pads and rotors all free of charge. After two weeks we noticed some issue with the car and contacted Kevin. He immediately agreed to take care of it and the very next day we took the car to Eli's Auto's mechanic and got the car fixed. Eli's Auto took care of all expenses. We definitely very highly recommend Eli's Auto to anyone looking for used car.
I wish I could give 6 stars or more. Nelson Contreras is THE man! He hooked me up with the sweetest 2004 Toyota Landcruiser you've ever seen that they took in on trade-in from a long-time Parkway Toyota customer a few days ago. The car is by far the nicest low mileage Landcruiser I've EVER seen (and I've looked at a lot of them) and it is clear that Parkway does a great job taking care of their customers and servicing their cars with the highest degree of quality and integrity.
Here's the backstory:
I had bought a nice 2005 Toyota Landcruiser for my son from a private seller in the Spring. Before my son ever got to drive it, we had a tree fall on it during hurricane Michael in October and total it. So I've been looking for an LC for about 2 months. I've literally looked at a hundred of them online across the country. I called around and found that Parkway had just taken one in on trade. I think I may have been Nelson's first call. He sent me 50+ pictures of the car (including all of the places that some other salespeople try to hide so I knew exactly what I was getting) and I paid a deposit within 10 minutes of getting the pics. Then I flew up to NJ from VA this morning.
In the 22 hours between when I paid the deposit and arrived at the dealership, Nelson had a Master Toyota technician give it a full once over and they did about $1000 worth of maintenance to make sure the car was in pristine condition for me to drive it home. He gave me a list of the additional items not impacting driveability that the technician recommended I have checked out in the next year or so. They also had it detailed very nicely. And Nelson put in $20 in gas for me to top it off before I hit the road.
As I was driving off the lot with a big smile on my face, I saw Nelson working with another couple that was buying a trade-in BMW SUV f that he had just had detailed for them in the back of the shop with mine. So my story is FAR from unique I think. If you've in the market for a high quality used car or a new Toyota from a very reputable dealer, you should definitely go in to Parkway Toyota and see Nelson. You won't be disappointed!
Still smiling in Virginia Beach,
I worked with Kyani and Hugo today and they were extremely pleasant. My girlfriend will be in on Sunday to buy a car from them.
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