My wife and I just stopped by Last Monday to investigate a lease price on a new Rogue. Had no real intentions of purchasing then due to the fact that we still had 3 lease payments to make on our Altima. We were greeted By Sales Associate Tim Kaplan, He asked what our intentions were & explained our options in depth. He was very patient & very knowledgeable in regard to the Rogue models as well as the amenities & trim levels that were available. We spent a good 45 minutes to an hour looking for a vehicle and then test driving one. We did not expect to take a Rogue home that night, however after negotiating with Tim and then with the store manager Tyler Forzani getting involved, we decided to lease our vehicle that night. A very nice experience and both Tim & Tyler were wonderful to deal with. I did not get involved in the financing portion of the transaction as my wife handled that part. However, she said that the finance manager Pete S. was very friendly and helpful while explaining all of the transaction details also. While I waited for the vehicle to be readied for delivery I spent time chatting with another very friendly sales associate Charlie Gheya. All were concerned with our needs and very professional ; all around nice guys. Would purchase here again. Thanks Guys !!! Al T.
AMAZING SERVICE AT TOYOTA OF TURNERSVILLE!!!! I went to lease my very first car and they were incredible with me!! I HIGHLY recommend Mok Kobeissi for your sales manager!! Request him if possible!! I was a recent college graduate and he helped me get a price that was affordable for me!! He did not try to trick me into anything, he was very straight forward and very clear with any question I had!! He was INCREDIBLE! I even went back to hand in paperwork the next day and he immediately recognized me and greeted me, super respectful and truly cares about your experience! As far as a financial service manager I HIGHLY recommend Blake Canuso!! He thoroughly explained every document I was signing and was patient with me as I read each one. He made the process quick but not rushed! I am extremely happy and thankful for my experience at Toyota of Turnersville and I will most definitely be back when my lease is up! Thank you so much Toyota of Turnersville!!
On Dec 1st, 2018 visited Conicelli Toyota of Springfield & Jay Johnson was the representative who helped us understand the various features with the SUV we bought & I really liked the attention that he gave us till we left from the dealership. He is a very good & kindhearted person. I wish him the best in his career.Thanks Jay!!
I purchased a Toyota Highlander.
The Sales Dept did an excellent job. Took their time explaining features and warranty info . Very happy with the knowledge of the vehicle and financing.
I also had an excellent experience with the service department on my follow up visit .
I purchased a certified pre-owned Subaru WRX STI with the help of Lynn, Justin, Mike, and Ryshawn. I had as pleasant an experience one can hope for when buying a car, and I am pleased with my decision. The sales team was very friendly and helpful, and they were completely honest with me about pricing. My only disappointment occurred during my discussion with the finance employee. I did not purchase the bumper-to-bumper warranty, and he became somewhat unfriendly in an attempt to convince me otherwise. However, I don't believe he was a Haldeman Subaru employee, so I won't count that against them. Overall, it was a great experience.
I rarely write reviews, but this one is necessary. I have owned 5 Honda cars over the years, purchased from 3 different local dealerships. I visited these same 3 dealers and was very dissatisfied during this round. So, I decided to give Davis Honda a try. I met with Salesperson George Trauger. Thanks to George, this car buying experience was UNBELIEVABLY hassle-free and unlike any other I’ve had before. George made the process fun, fast, fresh and friendly.
Additionally, in my travels I have found that meeting with dealership Finance Managers is one of the most stressful parts of the car buying process, where Finance Managers aggressively push overpriced products I didn’t ask for. Bernadette Estelow changed my perception of this. I found the interaction stress-free, educational, and value added.
I’ve been a loyal Honda customer for years, and now I have finally found a dealership worthy of the Honda brand. I look forward to this relationship for years to come.
My sad day was made brightened by Conicelli and Ahmad.
by Pawlet from DealerRater.com
December 1, 2018
Today 11/30/18 is my 11th wedding anniversary but my 1st anniversary as a widow. I decided to purchase a SUV today to try to make myself feel better. Ahmad was very helpful and met my needs immediately. He does not know but his casual conversation did help me make it through the day, the almost 3 1/2 hours I spent in Conicelli helped me make it through a depressing day and I am happy with my end result, a 2018 Highlander.
Had to take my Subaru in for an airbag recall. First time I called to schedule, I was told upfront there were no loaners available in next 2 weeks due to so many responding to recall. So I scheduled out 4 weeks ahead, relating to the woman that due to my unusual work schedule, it would be impossible for me to rely on their shuttle service, which would not be operational when I would be able to pick up my car.
The day before my scheduled appointment, I get a call back from the same woman, who tells me that they can not offer me a loaner afterall but would be happy to schedule the shuttle service with me. I again try to explain to her that my work schedule does not jive with the hours of their shuttle service, and it wasn't an option for me to end up stranded at work without transportation. She either couldn't or wouldn't comprehend what I was telling her. And she gave me another run around about getting a loaner.
I still haven't had my airbag replaced and I'm going to call another dealer tomorrow. I'm willing to schedule around the realistic consideration that Colonial doesn't have enough loaners to offer more than a certain number every day. But they apparently aren't willing to work with me and my pain-in-the-butt schedule. But they sure are willing to send me endless emails and postal mail requests to trade up my vehicle.
Rob was upfront,honest and respectful during the whole car buying experience. I would recommend this dealership and Rob in the future. Thanks for the new truck.
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