Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
I just bought a Avalon Hybrid car from Acton Toyota and Mr. Ken White was a great person to work with during the entire process. From the initial exploratory phone call, meeting him in person, test-driving the car, sitting down with him to go over different options, to the delivery of the car, Ken was extremely thoughtful, proactive, transparent, and fair. The whole purchasing experience was pleasant and efficient. It is highly likely that I will do business with him again when we replace our Lexus SUV in coming years. I am going to share my personal experience with my friends and recommend Acton Toyota to them for their car buying.
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.
The “check in” guy, Greg, has been very efficient and friendly every time we bring our car in for service. The customer service desk people are also the same. It does not feel like a “stuffy” and “upselling” environment that we have experienced in the past with other Toyota dealerships. Fast, easy (maintenance) service and no issues with my car so far. Thank you!
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