Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
I just bought a beautiful 1996 Chevrolet Camaro Z28. I am totally blown away by Rich the owner Jim the finance guy. These people are the best car people I’ve ever dealt with. The car is spectacular. I am a classic car senior guy. The car had 4600 original miles. I flew up From Long Island NY. The owner Rich picked me up at the airport, drove me to the dealership. I saw this car, was shocked at how perfect this car was. Jim in Finance, is one of the nicest gentlemen, I’ve ever met. Buy Your Car here! They are totally honest and dependable! Bill Hicksville NY.
This is my second vehicle from Lee Toyota in Topsham. Jennifer has been my sales agent both times we've made a purchase. We have been very pleased with her knowledge of the vehicles and promotions going on. We will definitely purchase a vehicle here again! Jen and everyone at Lee Toyota go above and beyond to make sure we are satisfied customers!
OMG love this sales staff. Jen Towers is your girl. No pressure, happy to help you make your budget work. Tells you all the good and the bad no hidden surprises. She even has a candy jar, but she already ate all the good stuff. Stop by and see them.
Jennifer was fun to work with, non pressure sales, we have bought several cars here and love the staff and environment. We will be back when we are ready for another car. We leased a 2016 Highlander today thanks to Jen Towers
I went to Charlies with my heart set on the 2018 Highlander but quickly changed my mind once I tried a Rav 4 I was sold on it. Daughter in law bought a Rav 4 5 years ago and loved it No pressure and no one trying to sell me anything I didn't want.
My wife and I came in to purchase a red 2017 Camry. We did not purchase that day. We shopped around and Jen followed up with us everyday to try and earn our business...She was able to come with in a $184 of the other dealer and we chose to go with her because we live in Topsham..Great experience!
I went to Central Maine Toyota at first to trade my Subaru in for a 4Runner because Central Maine Toyota doesn’t have doc fees. The back-and-forth process of agreeing on a price felt shady and more like a “shell game” so I went to Charlie’s. Sam was friendly and knowledgeable. Agreeing on a price was a much better experience!
Zach Bradley and all of the staff personnel I dealt with, were very personable and professional. All questions were answered to their fullest. The service and maintenance departments were clean and very well maintained. At no time did I feel rushed or hasseled...it was a very pleasant experience and I'm very satisfied with my purchase.
The car-buying experience was not as painful as I had anticipated. My salesman was friendly, knowledgeable, and professional. He actually seemed to care about me as a person. The entire staff was helpful and accommodating.
I found the staff and customer service very friendly and welcoming.
Once they knew why I was there they allowed me to look around and make a decision to what I thought I wanted to what I found.
The staff were as efficient in getting the paperwork ready in a timely manner so that we did have to wait around too long.
The told me the benefits of using their service for my car.
I had a wonderful experience with Charlie's when I purchased my new 4runner. I had done some shopping around and a relative suggested I look into Charlie's as they felt they were the best in the business. Most of the estimates I received we're a bit higher then I was expecting to pay and would require some "haggling" to get the price I wanted. If I loathe one thing in this world, it is haggling. I was expecting a price similar to what the other dealerships quoted me from Charlie's but much to my surprise their initial estimate was almost exactly what I was looking to pay. I knew exactly what I wanted as well as what upgrades I was looking to purchase and the team at Charlie's made it happen. Kevin worked with me via email and phone to track down and price all of my upgrades to make my 4runner exactly what I wanted a few days before heading down there and when I arrived I was greeted by Sam who took over showed me the vehicle as well as all of the bells and whistles that came with it. I had done a fair amount of research beforehand and I thought I knew the vehicle quite well but Sam really took the time to explain everything and showed me a lot that I did not know about. He was also very personable and took the time to make sure I was comfortable and spent time getting to know me while I waited for everything to be prepared. The entire sales team did a fantastic job and they have a customer for life in me. On my way out they thanked me for driving the 5 or so hours south to do business with them and said, " You passed a lot of dealerships to get here and we appreciate that." The feeling is very mutual, and I thank you for a wonderful experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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