This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
The experience I had at this dealership could not have been better. The facilities are very nice. The staff extremely friendly and helpful. The buying process was very simple. I appreciated the honesty of the salesperson and the helpful information I received. I am a very satisfied customer. I expect to get the car serviced here as a result.
We had THE BEST experience purchasing a vehicle at Conestoga Motors today! We drove in from an hour away because they had a couple models we were interested in that we couldn???t find elsewhere. As soon as we arrived, we met Gerry. Gerry set us up to test drive a couple vehicles while he evaluated our trade in. The entire process was so simple and so fast. The customer service was amazing. There was no pressure, but lots of common sense conversation. I felt so comfortable through a process I had been dreading. We got a great deal too. There were several times throughout the process that we truly felt valued as customers. I am so glad we made the drive. We will recommend to everyone that they should see Gerry at Conestoga Motors!
I had a great truck buying experience at New Holland. I purchased a used F350. From the moment I called to the the time I drove off the lot, everyone at New Holland was professional, detailed and not pushy. I came from quite a distance; my salesman, Andy Bogedain, accurately described the truck over the phone, notified me of a small defect after I had agreed to purchase (it was not a deal breaker) and had all paperwork set up when I arrived. I'd certainly recommend this dealership to anyone looking for a new or used vehicle. Cherry on top: it's located in a nice little town, right in the middle of Amish Country.
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
Although I live in Maryland I was enticed to visit Harrisburg???s Faulkner to check a well-priced vehicle. With no hassle and willingness to an additional discount from the dealer I ended up buying the car. Needless to say, it was one of the most easy car purchases my wife and I ever made. No surprises and no pressure. Even though we arrived around the closing time, the staff (Jason, the salesman, and Dallas (?) the finance person with his trainer) made us feel very comfortable during the entire time. A day later, we contacted the dealership regarding an additional issue and found the Faulkner being very responsive.
Car shopping is one of the worst things to have to do. I...
by Toyotap from DealerRater.com
August 7, 2017
Car shopping is one of the worst things to have to do. I walked in and was greeted. I told Jim Porter what I was there to look at and what i was willing to spend. He made all the numbers work and I drove away in a new car! I would give Faulkner Toyota the first chance at any new business of mine.
These guys are the best. No pressure, no haggling, no stress! This was my first time buying a car so naturally I was very stressed out to begin with. In a two week span I had gone to 3 other dealers, got suckered into a bait 'n switch and called several others and not one of them came even close to the numbers that Faulkner had. I had been back and forth on the phone throughout the week with Bruce Glantz, so by the time we made our way out there (coming from North Jersey) the numbers had already been worked out. We waked in, took it for a test drive, and started the paper work. Bruce went over every single detail of the car with us, printed out the car fax, reviewed the certified pre-owned check-point inspection form with me and even had the already clean car RE-detailed for me while we did the paperwork. Domenick Criscuolo, the business manager, was also a pleaser to work with. He was respectful and never once did he make me feel pressured into buying a package or warranty that I wasn't comfortable with. He took his time in explaining all the features of the warranty options with me too, by drawing a little diagram. The best part about these guys is the respect that they showed me (a young female buying her first car). At every other dealer I had gone to before the salesmen wouldn't look me in the eye, or they would talk to my boyfriend instead of me even though I was the one buying the car. Bruce and Dom always spoke straight to me and made me very comfortable in my decision to purchase a car from them. A wonderful experience!
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