July 18, 2017
So, let me first start off by saying; when someone tells you to avoid purchasing cars in Naples because you can “save money”, just ignore them. My wife and I were part of the VW buy back program for her diesel Passat (a car she definitely loved) I will not exaggerate this statement when I say, we spent literally two months driving to Miami multiple times, Orlando, Tampa, all to be let down over and over again. If they had the car we wanted, it would be “choice pictures” online, and the car would look NOTHING like The pictures described. Also twice we drove to Miami, and the car we called about had been “sold an hour ago, but we have these cars you can look at”... That’s my little back story to us ending up staying local. WELL all I can say, is thank GOD we did. The team at Germain Toyota was absolutely outstanding. Our sales (wo)man Tanya wasn’t pushy, brought the car I wanted to see out immediately all cooled off and ready to look at. They worked hard and stayed after hours (on a Sunday mind you) to put together the deal I WAS COMFORTABLE with! Got us at an incredible percentage rate that definitely blew us away. The business manager Frank was hands down the best I’ve dealt with. No one tried to over sell me a bunch of stuff I didn’t need, or try to up-sell unnecessary add on’s. When I signed my name to that paperwork, I was confident in everything they explained, no hoodwinking, no confusion. We couldn’t be happier with our new car, and the price was unbelievable. Next time you are in the market for a new or used car, I highly suggest going here.
In no way am I being compensated for my review, this is all our experience and I absolutely wanted to share with everyone how happy we are and our experience with this dealership. If you are thinking about going out of town to purchase a vehicle, take it from me, it’s not worth the time and frustration. I will never get the wasted hours and hours of time and money spent to do so.
Our car was gassed up, cleaned, ready to go when we picked it up. Which was the first time I’ve had that with all the cars I’ve purchased.
Thank you again to the team over at Germain Toyota, from the sales to recon, you have a customer for life!