We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!
by Lisa's Black Sand Pearl Toyota from Richmond, VA
April 15, 2013
Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably because I'm a single female. Everyone in the dealership was respectful, and I never felt manipulated or coerced. The following people were especially wonderful, with Business Manager Michael O'Hehir leading the way. Rand Hargrave, Sales manager, and Matt King were a close second, with Walter Ford right alongside them. Prices were beyond reasonable. Customer service was outstanding on all levels. Must visit this dealership before purchasing anywhere else!
I think McGeorge Toyota is a good dealership - good people to deal with, patient, not pushy, know their vehicles, and will work with you to make a good deal. My sales person, Christopher Coleman, was so pleasant - I enjoyed talking with him, test driving with him. I bugged him with questions on several visits, and he bent over backwards to help me. I definitely would recommend McGeorge AND Christopher Coleman to others.
I walked in today and was greeted by Garland. I???d been shopping for a car all morning so this was my third stop, comparing models and prices. Garland gave me the friendliest, service and offered me a price/deal that I trusted. You???ve got a customer for life, I???m very happy with my purchase!
I first purchase of the RAV4 was in Aug. of 2017. I loved this car, but, one Sunday in Mar. a man was not watching traffic and rammed my car forcing me into the rear of the car in front of me. My car was totaled. I went right back to my salesman Garland Willis and purchased a 2018 RAV4. This car does everything but drive itself. I have owned Toyotas since 1979 and have never been disappointed by them. Mr. Willis was the perfect salesman. He made sure that everything went as smoothly as possible. I could not be more pleased.
Purchased our second car from McGeorge Toyota due to the quality salesmanship that they have. Mr. Willis understood what we wanted and found a vehicle in the inventory that met our needs. Other dealerships did not want to listen to us as the consumer. Other dealers wanted to push higher priced vehicles on us. Mr. Willis found the right vehicle the first time, showing us that he listens to the customer. I highly recommend him as a salesman and McGeorge Toyota for a place to buy a car.
Excellent Service Experience at McGeorge Toyota!!!
by Lauren Dubovsky from Richmond, VA
November 24, 2017
I had the most positive experience at McGeorge Toyota! Benjamin Burnett, Beverly, and the nice woman who handles the rental cars went above and beyond for me!! I’ve never experienced such great service at a dealership before. I truly trust the team and can tell they had my best interest in mind. I will never take my car anywhere else!
Instead of making plans to fix problem they choosing a cheaper route which in long run is a short fix which is a no go for me replace what need to be replaced no room for short cuts Ashley Woodley Service Advisor was great thks......
We worked with Jennifer Thompson and the entire experience was great. I called to inquire about a highlander and she was able to answer all my questions. We made the trip from NOVA that weekend to look at the car. We decided to by (no pressure situation) and they were able to get us out the door in a few hours. We reccomend t this place for any certified used toyotas.
The McGeorge Toyota Dealership has sold our family eleven vehicles over the past twenty-five or so years. We have been loyal customers because of the Toyota brand and the excellent service the McGeorge staff provides. Recently I leased a 2018 Avelon. While waiting to make the financial arrangements with Tom Zecevic, the salesman, Garland Willis, explained all the systems, etc and then helped me set up all the personal things I usually do myself. By the time I finished the paperwork which which was thoroughly explained by a very patient Tom, I was ready to drive my customized new vehicle home and park it . The whole afternoon was completely stress free. I have been equally happy dealing with the service this dealership provides it's customers. I especially like the consultation by the service tech who comes to you if you are waiting and goes over everything done or what needs to be done and why. You are given a complete report with each visit for your records. Through all the years, McGeorge Toyota has not wavered in providing my family excellent service.
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