Steve and Harrison made the process so easy! Going the extra miles was well worth the time. Steve talked me through the process and did much of the work over the phone and email which decreased the wait time in the showroom. Love the new vehicle!
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
We had THE BEST experience purchasing a vehicle at Conestoga Motors today! We drove in from an hour away because they had a couple models we were interested in that we couldn???t find elsewhere. As soon as we arrived, we met Gerry. Gerry set us up to test drive a couple vehicles while he evaluated our trade in. The entire process was so simple and so fast. The customer service was amazing. There was no pressure, but lots of common sense conversation. I felt so comfortable through a process I had been dreading. We got a great deal too. There were several times throughout the process that we truly felt valued as customers. I am so glad we made the drive. We will recommend to everyone that they should see Gerry at Conestoga Motors!
My Frist Toyota! Stopped in out of a whim after shopping Cabela's on the other side of RT. 61, after dealing with a salesman who was out for a walk around the build during his break I ended up with a good deal almost $2000 less than any of the dealers in the Lehigh Valley with NO PRESSURE to buy right then and there. I Left and tried to bet the deal and after 3 weeks I went back and bought the 4Runner. Their service department has treated my wife and I great every time we've taken the 4Runner in for regular service. Only Problem I've had was a damaged center cap on a wheel which they replaced with no question. MINOR, Compared to some of the problems I had at other dealerships I've dealt with in my 40 + years of driving and I've dealt with all the major brand names, non-brand name, large and small sized dealers. I Would recommend Freedom Toyota in Hamburg to my family and friends!
I've had experience with most of the car dealerships in my area. I have to say that Freedom Toyota in Hamburg, PA, is a "different kind of dealership" compared to what I've experienced in the past. Both the sales and service personnel at Freedom Toyota are extremely helpful and patient when it comes to purchases, routine service, and diagnosing problems. They are definitely customer oriented rather than just trying to sell you services and products you don't need to make more money. I even brought my other Toyota vehicle purchased at another Toyota dealership to Freedom Toyota when I was having problems. They quickly diagnosed the problems and made only the necessary repairs. I have been driving Toyotas since 1988 and look forward to my next vehicle purchase at Freedom Toyota when the time comes. To me, it's worth driving the extra distance to Hamburg for a better sales and service experience.
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