From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person named Gohar. Gohar wasted no time placing me in the exact car I was interested in. Gohar address all concerns I had regarding my Lexus and remained consistent with communication during my purchasing process making it a pleasurable one. I intend to return to Lexus of Queens in the near future when I upgrade and I highly recommend purchasing your Lexus at the queens location solely because of the amazing customer service.
I just need to spend time talking to Joseph about pricing and financing, he made everything very simple, the whole process took about less 5 hours. Got the car for a price I felt was market value and reasonable for both parties. Even more importantly, he didn't try to BS me on pointless upsells and got me on my way. He is worth the wait.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
Hoy vine por un carro usado y de verdad fue muy rápido y profesional la atención que me brindó el señor Adolfo Marte se preocupó mucho porque todo me saliera bien , nunca me imagine que con mi credito tan malo ellos me pudieron ayudar con un buen carro de año avanzado muy agrecido con DCH Paramus Honda , recomiendo 100% al senor Adolfo Marte y este dealer
Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.
LJ was particularly helpful. In fact, I interacted with a number of the staff and they were all helpful throughout my visit, callback, and pickup. The service was timely and the communication was excellent. You have a friendly and service-oriented culture. I appreciate it!
Anthony Catalano was so wonderful to work with and I am loving my new Sorento! Everyone I dealt with at Liberty Kia was so courteous and helpful!
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