I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Overall experience was great from start to finish. Jeremain was a great sales person and go us the vehicle we wanted and Jeff went above and beyond to help us out. If we have any future car purchases we will go see them
I've been going to New Country since before it was New Country - but I've stuck around because the experience has been second to none. I bought my first car there in 2004 (Highlander) and my second in 2005 (Camry). We've bought 3 more since then - 2014 RAV4, 2017 Highlander, and just today and 2015 RAV4. Our last two purchases have been through Nick Roberts - super easy to deal with! Very friendly, and explains everything thoroughly. He has also made himself available after the sales to help with any questions. I've serviced my cars exclusively with New Country and can vouch that their service department is excellent and won't overcharge you for unnecessary work. Dwayne Taylor is super helpful and makes sure that everything is right the first time. I highly recommend New Country - and I wouldn't go anywhere else!
The service was very good. I was met quickly and my car taking in by the valet. Mathew Rivera completed my paperwork and answered all of my questions. my car service was completed quickly and all my questions answered.
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
Great Customer Service. Went to put in new door panels for my 2016 Chrysler 300S and from beginning to end it was a great experience.
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