This dealership does what most marketers out there do so I was not very surprised. However, I felt uncomfortable, pressured and dominated by the sales team. In trying to inquire and gather relevant information pertaining to my purchase, the sales team expressed a feeling of time lost on their end; ???which means I was wasting their time and I needed to seal the deal ASAP???. I felt like I needed a day to make up my mind, but they got very angry at me and one of them spoke to me in a disrespectful manner and tone of voice, but I kept my cool. They also asked that I make a deposit if I needed to come the next day. I didn???t like the fact that I had to deposit any money on my first visit but I cooperated anyway because they had already projected guilt on me. If I were to rewind time, I wouldn???t visit this particular dealership. The good thing is they worked with me to fit my budget and they were able to accommodate some of my financial request. And oh, they gave me a slice of pizza too! Overall I would say this dealership is competent with paperwork and efficiency in their office work flow, but they need a lot of improvement in the way they speak to their clients.
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
The test drive at this dealership was the most calm and pleasant test-drive I experienced at any of the dealerships I visited. Vidal, the Sales Representative, and Sandy, the Office Manager, are both down-to-earth, approachable people, very easy to talk to, and forthcoming with information. The car prices were very reasonable, to me. I highly recommend you give this dealership a chance if you want to be able to see a car without having high-pressure tactics used on you.
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.
I AM VERY GLADE THAT I WENT TO WESTBURY TOYOTA FOR MY HIGHLANDER LEASE AND I AM VERY HAPPY WITH MY EXPIRENCE WITH MR. MOHAMMAD AND MR. ANTHONEY FOR GIVING ME A VERY GOOD DEAL AND I AM ALREDY SENDING THEM MY FRIEND FOR ANOTHER CAR. THANK YOU WESTBURY TOYOTA AND SEE YOU IN THREE YEARS.
Probably one of the BEST car leasing experiences I've had in ages. Spent a full Saturday bouncing from several dealership (Honda, Subaru, Nissan). The attention I received throughout the entire process has been unparalleled. My salesperson Nikson could not have been better!!! He knows the product, is very approachable and answered questions and concerns I had about the vehicle even outside of our original appointment. I opted to return to Toyota on a Fri evening still unsure of my decision but the staff made the process so pleasant and matched a competitor’s offer that I couldn't walk away. Toyota's are great cars but knowing how exceptional and helpful the staff at Toyota of Stamford is such an added bonus.
If you are in the market for a car --- Call Nikson Nikollaj him and Steve will make it happen!
They were helpful with perusing the vehicle options within my price range. I didn't feel rushed. All questions were answered and the services were elucidated well. I felt comfortable making this purchase.
I was looking around at couple of dealerships for the perfect car that was reliable and in my budget. At Sunrise Toyota North I found exactly what I was looking for. With the help of an awesome salesman named Mansa I was able to get a great price from my trade in and Mansa made sure that all my needs were met with out hesistation, especially the budget I gave him. Flexible, available, friendly, and not at all pushy are all words I would use to describe Mansa and I would highly recommend him to any of my friends or family. Great experience overall and I will be back in the future.
Out of every car dealership I have been to, Sunrise Toyota has been by far the best. Gerson was my salesperson and I did not feel any pressure at all during the process-he was wonderful and very knowledgeable. This was is second lease from Sunrise Toyota- they are very reliable and efficient.
Fantastic experience with Tom Boglino (sales mgr) Lex Morales (insurance) Never pressured, answered all questions, top notch dealership! Huge selection in inventory, both New and used.
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