Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very very nice people. I found a car I was looking for through cars.com at this dealership, and they (Le Mieux) helped me through every aspect of the transaction; they even sent a car to pick me up at the airport when I came to get my car. A++++ Service, and thank you to everyone who helped me.
Bill Mullarkey is a great sales person! From the moment I met him until I decided to lease a 2017 RAV XLE. I love the color-RED!
He explained leasing, buying new, and certified used. Bill answered all my questions. As a previous Toyota owner I knew it's great reputation and realizability.
Lemieux Toyota, Green Bay
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
Bought a 2018 Toyota Rav4 from Kolosso Toyota from Isaiah Stewart and couldn???t be more happy. Isaiah along with everybody at the dealership was very helpful and made sure every need/want was met and beyond. I felt so welcome and not at all presumed. The team made sure we left feeling completely happy and sure of our purchase. I will definitely be going back for any future car needs/purchases and recommend this place to anybody looking for a new/used car.
My experience at this dealership was very pleasant. The employees were very warm and helpful. The decision was all too easy for me to make, and it took absolutely zero pressure from any salesperson. That was perhaps one thing I liked the most. It was excellent working with See, and the dealership as a whole made the process very easy and smooth for me. I would highly recommend this dealership to my family and friends.
I was a bit skeptical considering the situation regarding the negative equity I had in my previous vehicle. Not only was everyone extremely easy to work with, but I was in and out with my new Rav 4 in less time it took to get one of my dogs groomed. Hands down this was the absolute best car buying experience I have ever had.
Jeremy Briggs made sure my car was taken care of in a very timely matter. Would recommend time and time again. 10 out of 10.
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