This Toyota dealership is my go-to for many years for all types of servicing. When I was in last time they said that my tires were wearing and I should consider getting new ones before winter. My son advised me to go to a discount tire store but I did not want to take a risk with some place I did not know that I could trust as I do Toyota. The service is exceptional in every way and I fully trust them for quality and truth.
We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
Always a solid choice in a SUV
by Mikkel31 from Stillwater, MN
December 17, 2018
I’v owned several Toyota’s and their always dependable. The RAV4 gets decent gas mileage, is easy to get in and out of, and it’s great in snow! It comfortable to ride in and everything is laid out nicely. It’s a solid overall vehicle.
Brad was straight forward, knowledgeable, and easy to work with. He showed me various cars in an efficient manner, wasn't pushy, and streamlined the purchasing process.
Another excellent Toyota vehicle
by Catmom4 from Dallas, TX
December 16, 2018
We are on our 3rd Sienna in 18 years and all have been extremely reliable and safe (2nd Sienna was totaled). When it came to buying a vehicle for one of my kids to inherit, we looked only at Toyotas.
The RAV4 doesn't disappoint. The ride and handling are fantastic. It's easy to maneuver. My only complaints are that it doesn't have automatic headlights or power seats on the XLE.
I enjoy the features of the SUV, I had previously owned a 2010 RAV4, so I knew what to expect. This vehicle has a smoother ride and some electronic features that make it easier for the driver. The interior is well designed and stylish.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great on gas
by Maria Edna from Clermont
October 9, 2018
This is a great vehiclenfor the family. I really recommend this vehicle if you are looking for a vehicle for the family. It is really good on gas !
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!
Corolla to Rav4
by H. Smith from Pittsfield, MA
November 12, 2018
I've wanted to upgrade from my Corolla to something a little bigger/more reliable in winter weather and the Rav4 is perfect for my needs! It has all of the features that I could possibly want and the extra space is just what I needed.
These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!
When a customer is reluctantly replacing a much-loved 24-year old car, at once leapfrogging nearly a quarter century of automotive technological changes, the salesperson had better have a lot of patience. And be able to do a lot of explaining. Thank you, Jacob Harmelink.
Brad Baker did an outstanding job helping us pick out a new vehicle. He answered all our questions, gave us a nice test ride and demoed almost all of the new electronic features. He showed us how all of the new safety features worked and we really liked that. The test ride confirmed his quote about the Highlander being very quiet and canceling out most road noise.. It was a real pleasure to deal with a salesperson who wanted to find us the best vehicle. Tron Smith gave us a very fair trade-in value and was great to work with. Amy helped us with all the paperwork and she was very fast and efficient. Everything was handled in a very short amount of time.
Jacob helped us find the right car for us! We had a great time meeting him and learning about how toyota???s Cars are built to reduce environmental impact and ensure our safety. Shouldn???t that be top priority for every vehicle?
We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and
fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.
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