Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was looking to trade in my Mini Cooper on a RAV4. I still owed quite a bit on the Cooper and was actually very very skeptical a deal could be done. Eli from the sales team reached out to me right away through text messaging and email and definitely got my attention as to making a deal with AutoNation Toyota Tempe. Eli went way past above and beyond for me. From researching deals, checking in if I was still interested, to making the final deal painless. I’m very impressed with this location and staff. I was greeted with a smile after parking my car, Eli was quick to come talk with me about the RAV, and was able to quickly come to terms with a great deal for me to buy my 1st Toyota! 10/10, exceptional service, highly recommend Eli and the team at AutoNation Toyota Tempe!
I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
I had been looking for a 4runner for the past few months and I wasn???t in any rush to purchase one. Specifically because of past and present experiences at major branded dealerships. Last year at Camelback Toyota I spent a total of 8 hours purchasing a new Camry, arguing and being miss treated and I really didn???t want to do it all over again. Luckily I did find certified preowned 4runner at Avondale Toyota within my price range and I happen to come across a great person name Scheldon Ward. This man here is a truly incredible person. He helped reach my monthly financial goal and put me in to my dream car. The process was quick and painless. The amount time and effort Scheldon took to ensure all of my needs and questions were taken care of was outstanding. All while keeping a great enthusiastic attitude and all around good vibe. He made this purchase very fun and enjoyable. I will be returning here to purchase my next vehicle and I will not hesitate to recommend Scheldon as well as Avondale Toyota to any who is looking to a purchase a new car.
I enjoyed my first visit to the 99th avenue Carmax
by Leo from Laveen, Az.
March 2, 2018
I had a wonderful all-around experience at the 99th avenue Carmax in Tolleson. The staff were very cheerful, respectful, and professional, especially my salesperson, Gabby. I found the best car for me. This Carmax is very organised and stress-free. I would highly recommend anyone shopping for a vehicle to visit Carmax.
Walking into the dealership I thought I would expierence the typical negotiations and pressure to buy. When greeted by Scheldon he was extremely welcoming and was completely straightforward throughout the entire process. He made me, as a buyer, feel comfortable and understand exactly what I was getting into. I recommend him to anyone looking into buying a Toyota, he will take care of you and your family! Now I???m into my new 2019 Toyota Camry SE and I couldn???t be happier!
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
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