This is my second vehicle from Lee Toyota in Topsham. Jennifer has been my sales agent both times we've made a purchase. We have been very pleased with her knowledge of the vehicles and promotions going on. We will definitely purchase a vehicle here again! Jen and everyone at Lee Toyota go above and beyond to make sure we are satisfied customers!
OMG love this sales staff. Jen Towers is your girl. No pressure, happy to help you make your budget work. Tells you all the good and the bad no hidden surprises. She even has a candy jar, but she already ate all the good stuff. Stop by and see them.
Jennifer was fun to work with, non pressure sales, we have bought several cars here and love the staff and environment. We will be back when we are ready for another car. We leased a 2016 Highlander today thanks to Jen Towers
My wife and I came in to purchase a red 2017 Camry. We did not purchase that day. We shopped around and Jen followed up with us everyday to try and earn our business...She was able to come with in a $184 of the other dealer and we chose to go with her because we live in Topsham..Great experience!
Although I did not buy a car from Jen because I had too much negative equity she gave me tips to fix that and when a better time to buy for me would be. I would most definitely recommend Jen to a friend or family member, which is saying a lot given my brother sells Toyotas in another state. Her professionalism and reliability is second to none. Thank you Jen, I'll see you at my next service appointment.
My plan was just to look at the Toyota display in Topsham and buy the RAV4 somewhere else but Brodie MacDearmid was so friendly, helpful and very flexible to accomodate customer satisfaction and demand. I drove off with a brand new RAV4.
I purchased a used Rav 4 from Jen Towers and was refereed to her by my mother who also purchased a used Camry. She was very spontaneous very eager to help us and knew the car very well and its option. Treated us with kindness and when ever we are in for service we always stop by for some good laughs on my husbands expense. Great personality and love her to death. I will always recommend her and will be back to see her in the future..Thank you Jennifer
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
We did not end up purchasing our car here, mostly because of a scheduling/inventory mismatch and we were on a tight timeline. But, we did look here, and I have to say that they have, hands-down, the best and most responsive email team. I hate car shopping, and especially hate shopping for a used car -- it often feels like we are not as valued by dealerships. There's not a lot of negotiation room these days, with Internet pricing, and we came to find out that the pricing at BerlinCity is incredibly competitive. Both the sales associate and general manager went above and beyond in messages with us, and while the deal didn't come together this time, I can say without hesitation that we will start our search here next time.
I walked into the dealership and was immediately greeted by Jennifer Towers who sat me down to see what I was looking for in a vehicle. She stayed within my range and without pressuring me found me the perfect truck! She was friendly, down-to-earth and was patient with me. I would highly recommend Lee Toyota to a friend or a stranger and they shouldn't be surprised if they leave with a great deal!
This was my first time buying a car...I leased a Rav4 from Jen Towers and was treated like a queen. So great to go to a dealership and see a woman sales person...I will definitely be back to see Jen...
I went to Charlies with my heart set on the 2018 Highlander but quickly changed my mind once I tried a Rav 4 I was sold on it. Daughter in law bought a Rav 4 5 years ago and loved it No pressure and no one trying to sell me anything I didn't want.
This was the most relaxing and enjoyable vehicle purchase that we have ever experienced. I would recommend Charles Toyota to everybody who hates to be pressured
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