I came in for an oil change but also wanted to have the tires checked. Nick was the Service Representative that assisted me - I'd never seen him before and I've been coming to this dealership for many years. About twenty minutes later, Nick advised me that the oil change as well as other inspections and services were completed. He also advised me that my tires were wearing on the insides and that a four wheel alignment was needed to correct the issue. I was so impressed at how well he explained, in detail what the problem was. Normally I wouldn't have accepted this advice, but I was convinced that he knew what he was talking about, and asked him to proceed with the repair. In addition to thoroughly knowing his job, Nick was exceptionally professional. I was so impressed, I made a point to tell the General Manager of my experience before I left. Thank you and great job Nick!
Thank you Adam Ramsey for making such an easy experience in buying my 2018 Rave 4. I am so glad I took the time to drive to Weatherford . The best SUV and I think the most beautiful inside and out. Love this dealership !!!!
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
I started looking for a 2019 Toyota Avalon Limited by going through Costco/Autos.com where you fill out a spec sheet covering exactly what you are looking for. I did this and a few hours later, I was supplied a printout of my sourced vehicle and what I could expect to pay with a Costco/auto deal. My assigned dealer was Lone Star Toyota in Lewisville, TX, but Costco warned that Lone Star was not willing to make this deal on a 2019 Avalon, so I went on line to other dealerships and the first deal offered by Freeman Toyota was with-in $600 of the expected Costco/auto.com price. My sales rep at Freeman was Troy Thompson and we completed everything online. Three days later, I went to the dealership, wrote them a check for the prior agreed to "out-the-door" price and was truly out the door in 2 hours. I would buy from Freeman Toyota again in "a heart beat".
Troy Thompson made what could have been a complicated process so easy. Once he received my inquiry, he was prompt with emailing me a complete feature list for the car I was looking for along with a quote. HE DID NOT BLOW UP MY PHONE, which I completely appreciated, yet he was extremely responsive and timely in returning my emails. He answered every question completely and honestly, and we were able to work everything out in advance so that the actual buying process took less than an hour. He provided me a loaner while we waited on my car to arrive, and he delivered my car to my house. Who could ask for anything more? Best car-buying experience I've EVER had.
I was going through a very difficult time and had to actually file for bankruptcy. I TEXT Mike Daniels (ONLY) asking for help. He emailed me and end the end he was able to get me a better car than the one I was giving back plus I’m saving 175.00 a month. Also Mark was also a blessing making me feel completely comfortable throughout the entire time process. Maybe God continue to bless them!
if you are looking for a new vehicle you should try Freeman Toyota and ask for Troy Thompson! He is very knowledgeable and made our car buying expierence the best one we have ever had! We will be return customers of Freeman Toyota and Troy Thompson!
I WAS WALKING AROUND THE LOT LOOKING AT TUNDRA I WAS OUT THERE FOR A WHILE WHEN THE Sale MANAGER BROGHT ME BOTTLE OF COLD WATER ,HE THEN ASKED ME IF I WAS JUST HERE TO LOOK AROUND OR MAYBE JUST STARTING COMPARISON SHOP For Full size 3 QTR. TON TRUCKS , I HAD NO IDEA THAT TUNDRA WAS A 3 QTR .TON TRUCK.
THIS SHOCKED ME HE SAID HE WOULD BE HAPPY TO TELL ME ALL about the TUNDRA and evan HAVE my current car appraised ALL with no PRESSURE . HE INVITED ME IN SIDE SAT ME DOWN...FOUND OUT ABOUT WHAT I NEEDED FROM A TRUCK...HAD A SALESMAN PULL ONE UP. HE EVEN TOOK THE TIME TO GO OVER BOTH FINANCE OPTIONS WHILE WE WAITED FOR THE TRUCK . SALES GUY DROVE ME IN IT, JAY THE MANAGER ASKED ME IF I WOULD LIKE LEATHER, I SAID SURE BUT WAS CONCERNED ABOUT PAYMENT. HE SAT ME DOWN WENT OVER 0% ON THE TRUCK WITH NO LEATHER. I TOLD HIM I WORK WITH MY TRUCK AND BEAT EM UP BAD!! LISTEN TO THIS HE LEASTED MY A LOADED LEATHER 4X4 TOLD ME IF PAYED THE TAXES I COULD KEEP MY OLD TRUCK FOR THE DIRTY JOBS!! MY PAYMENTS WERE the same as THE BASE TRUCK WITH CLOTH AND HAD TO TRADE MY TRUCK PLUS 20% down
Thanks Jay for taking THE time to make sure i got the best deal !
Just made my 3rd payment worth every penny....I am a Freeman customer for life!!!!!
I recently bought my second Avalon from Freeman Toyota. I live several hours from the dealership, but it was totally worth the drive! I am impressed with the integrity and personal attention of Ken Laird and other employees. I received a friendly greeting from the moment I arrived! I would highly recommend this dealership to anyone desiring a great experience buying a new car!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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