From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
Thanks so much to Ali for being so helpful! And being patient with me ! I was so comfortable and he was so helpful and explaining every process and every step I would recommend this man to all of my friends! He made the process so easy and I love my vehicle
I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!
These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!
When a customer is reluctantly replacing a much-loved 24-year old car, at once leapfrogging nearly a quarter century of automotive technological changes, the salesperson had better have a lot of patience. And be able to do a lot of explaining. Thank you, Jacob Harmelink.
Brad Baker did an outstanding job helping us pick out a new vehicle. He answered all our questions, gave us a nice test ride and demoed almost all of the new electronic features. He showed us how all of the new safety features worked and we really liked that. The test ride confirmed his quote about the Highlander being very quiet and canceling out most road noise.. It was a real pleasure to deal with a salesperson who wanted to find us the best vehicle. Tron Smith gave us a very fair trade-in value and was great to work with. Amy helped us with all the paperwork and she was very fast and efficient. Everything was handled in a very short amount of time.
This dealership is great. Highly recommended. The sales and service staff are amazing. Toyota of Des Moines is the only dealership Inwill buy a car or have service work done.
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