Excellent service for my Tundra and my wife's Camry. Both were bought at other Toyota dealerships because of pricing/trade in's. Toyota of Greenville's service department is excellent.
by Rong from New york
January 22, 2019
Mr Cars made me feel great about making a purchase on a Rav 4 . Joe was considerate and respectful of my needs in this car. The price was unbeatable!!! He did an amazing job to find the perfect car for me. I just signed and walked out of there with a smile. I will definitely do business with them again and I highly recommend that you visit this place before making your purchase!
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
A strong, heavy, very safe feeling car
by Sandie"Red Rav 17" from Jefferson, MA
December 28, 2018
This is the car I been wanting for awhile now. AWD, so it will be good in New England during the winter. It has more leg room front and back than much more expensive SUV's
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
I owned my last car for 23 years
by SusanW from San Antonio, Texas
December 23, 2018
This RAV 4 is significantly different than my 23 year old Suburban, but I am in a different stage of my life and I was happy to scale down. I like the power of this vehicle and appreciate the quiet, both in its ride and the ability to screen outside noise. I think this a perfect match for me!
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2017 RAV4 Limited
by MamaBear from Midland, Texas
December 20, 2018
Excellent small SUV for the money & so fun to drive! The interior is roomy with good legroom. Even though it’s a 4 cylinder, it has good acceleration and is quite peppy!
After shopping around for about a year, I chose Benson Nissan because of Derrick. It is my belief he went above and beyond to help me find the perfect vehicle for me and didn’t stop until it was delivered. I never felt like I was being “SOLD”. One of my best car buying experiences EVER. I will definitely buy from Benson again.
my 2001 Toyota highlander
by happy owner from everywhere
December 7, 2018
It served us well 204000 and little repairs would have kept it but felt it was time to get something new happy with Toyota even for future consideration
I bought a 2016 Malibu from another location. I went to the Chevy dealership in Greer and they were talking over 300$ in repairs that might not even fix the problem. I went to Kevin Whittaker on Laurens Rd and William, a service tech, was awesome. Mind you I had already called my credit company to pick the car up. William was kind polite and professional. He helped me get a loaner car while mine was being looked at. My car got a new engine. William was nice enough to inform me that it had previously had work done on it and what would probably happen. I'm keeping my car. If it hadn't been for William and the awesome service they provided I would have messed up my credit. Thanks guys!!
Overall a nice vehicle, good bargain
by Rod from Nashua, NH
December 5, 2018
We enjoy our RAV4. It has all the latest technology, is safe and reliable and a pleasure to drive. The passenger seat is a bit uncomfortable after an hour bug that is the only negative to the vehicle
Excellent dealer to work with! Worked with Zack and Tim—would highly recommend; always returned calls and texts promptly. Drove 8 hours to buy from Ralph Hayes Toyota.
by Doris S from Schererville, In
December 5, 2018
We have enjoyed the Rav4. It is the first SUV for us and we like ?sitting high? compared to our sedan. It has good pick-up and good gas mileage.
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