I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I came there with a motive and Joshua put me all the way in the game! He got me what a wanted and didn't give up! His attitude was great! He did a awesome job making my dream car keys land in my hand. He didn't give up and that means a lot to me and as of today I'm still happy riding around in my brand new 2018 okay!!! Great job Josh man u the best hands down!!!
Great car buying experience. My salesman, Clarence, was extremely helpful with finding a new car. Everyone was laidback and provided exceptional customer service. I highly recommend purchasing a car through them.
My name is Dott and I just wanted to share my great experience at the Ernie Palmer Toyota dealership. I was referred to the company looking for a car and was treated like a VIP customer. I was helped by Mr. Micheal Weathers and he went above and beyond for me and I really appreciate that. I even mention that due to circumstances I wouldn't be able to travel to get the car. Mr. Weathers advised that it was not a problem and had the car delivered to me that same day over 200 miles later. That's how I would be like to be treated everywhere I went. Thanks again Mr. Weathers for all your help and assistance.
We could not have asked for a more professional and friendly experience. We took our 2017 tacoma truck in for some warranty work, and was loaned a 2018 Highlander. We so much liked the highlander over our truck, that we wanted to purchase it. The rental staff that we dealt with went above and beyond our expectations, and we received a great deal.
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
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