I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
My last experience with a car dealership was not a pleasant one, so I was leary about this, but my experience at Don Wood was everything the last one wasn't. I was acknowledged quickly and the salesperson, Jeff, was friendly and knowledgeable. He answered all my questions and thoroughly explained the buying process as we went through it. The woman who did the financial paperwork seemed as excited about my purchase as I was. She explained all my options and let me make the decision that was best for me. Definitely a pleasant experience. Very impressed.
I purchased a used car here and had a very good experience. I found Don Wood online because of their large online listing inventory with many photos and good prices. I drove 2 hours from Charleston, WV to deal with them because their listing prices were generally 10-15% below local listings for similar cars. Drove away with a great car at below blue book value. I have some credit issues, and with a decent down payment they were able to find me financing at the low-end of my expected interest rate bracket. They sell a decent number of cars to West Virginians, so they even handle WV tax and tags themselves like they would for an Ohio resident.
I already had an idea what I wanted due to their online listings, so in about 3 hours I looked at cars, took a test drive, had (problematic) financing secured, signed papers and was driving away in a very good condition, low mileage, few year old car. Overall, a great car buying experience. I would recommend to friends or anyone.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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