When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Five stars all around! This year will mark my 20th year working with your dealership. From buying a car to servicing it, which let’s face it- Toyota’s hardly break, if ever, and that due to your kindness and lack of sales pressure, I couldn’t be happier.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Impex Auto Sales made it possible handed me the keys to my dream car! Everyone was soooo accommodating, as this was my first time purchasing a car. I just graduated college, and I was able to get the exact car I wanted! If you are looking for a great car and you don’t want to feel hassled, overwhelmed and value honesty, please request Mr. Will Norwood! He was such a laid back salesman and wasn’t pressuring me to make a huge decision quickly! He told me everything I needed to know and eased any concerns I had. Everyone in the dealership was extremely kind! Shelby (The receptionist, I believe) always answered the phone respectfully and had such a great attitude. She even texted me after my first visit to ask how everything went. Mr. Allen Hunt helped me with the financing portion of the process and he was extremely friendly and professional. I felt comfortable throughout the entire experience. What I also like about Impex is that they offer amazing and AFFORDABLE warranty packages on their vehicles. I chose the platinum option which gives me free oils changes, mechanical maintenance, tire maintenance (for 2 years) and GAP insurance (for the duration of my financing terms)! I am so thankful I chose Impex Auto Sales! Thank you again Mr. Will for all your help!
It was a pleasure to work with Scotty over at Rice Toyota!! He was so helpful and send me home in the best car for me!!
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