Came here because of the reviews and they did not disappoint. No pressure environment, great customer service over all an outstanding experience. Dora was our sales rep. She saw what we were looking for and helped us throughout the way. We love our new vehicle!
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
I worked with Adnan on the purchase of a RAV4. Not once did I feel pressured by him and I really feel like he was looking for out for my best interests. He was polite, friendly, and made for a great overall experience.
I worked with Hasan Amarneh to purchase a 2019 4Runner. Took a test drive on Saturday, worked out pricing over email and phone. Process was pretty easy and I picked it up the Friday after. Hasan made effort to get me the vehicle I was looking for in a short time frame since I was in a hurry. It was delivered as promised and so far I am very happy with the purchase.
I purchased a 2013 Ford F150 FX4 from George Mergeani. If was my fifth used vehicle purchase from a dealership within the last year and by far the best experience. George was wonderful to work with. Very personable, extremely fast, efficient, nice and fair. I recommend Toyota of Plano and especially Mr. Mergeani!
I bought a 2019 Toyota Corolla SE from this dealership. Anwar was a joy to work with and he made the process so stress free for me. I initially thought I would buys an LE but Anwar gave me the full rundown of my options as he is very knowledgeable of all the cars and listened to what my needs were. He gave me options that were helpful and listened to my budget. He is such a nice guy and made me feel comfortable from the beginning through the end of the process. I would highly recommend anyone to go to Anwar if looking to buy a Toyota! He knows his stuff. Oh, did I mention he also gave me the best offer compared to other dealerships?!
All the employees at Toyota of Plano are so friendly and a pleasure to deal with. My sales rep, Bill Vaughn, is so knowledgeable and just a pleasure to be around. He made sure I understood every thing the car does and how it works. He is awesome.
Marion Spencer helped me, she was very nice and knowledge about the cars.she showed me several Rogues before I found the one I wanted. She knew it was my first time buying a car and had patience with me and no pressure to buy a car! It was a great experience! Kudos to her! I love my new car! And when I come back I'll ask for her!
by David and Darletha Harris from Euless Texas 76039
October 12, 2018
I bought a new car from Mr Jeff Black, on 9/18/2018. Very good sale person. He didn't put any pessure on me. Very knowledgeable about the cars. The time wasn't long. Mr Black is the can of guy you wanted to help you. Very happy with your Rogue Sport SL. My wife was impressed to. So if a woman, you can fill safe to. So go to Grubb Nissan Bedford Tx. Ask for Mr Black and received a car buying experience.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
I started looking for a 2019 Toyota Avalon Limited by going through Costco/Autos.com where you fill out a spec sheet covering exactly what you are looking for. I did this and a few hours later, I was supplied a printout of my sourced vehicle and what I could expect to pay with a Costco/auto deal. My assigned dealer was Lone Star Toyota in Lewisville, TX, but Costco warned that Lone Star was not willing to make this deal on a 2019 Avalon, so I went on line to other dealerships and the first deal offered by Freeman Toyota was with-in $600 of the expected Costco/auto.com price. My sales rep at Freeman was Troy Thompson and we completed everything online. Three days later, I went to the dealership, wrote them a check for the prior agreed to "out-the-door" price and was truly out the door in 2 hours. I would buy from Freeman Toyota again in "a heart beat".
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
The service was excellent. Especially that big stud muffin Lonnie Anderson. He Made the car shopping experience exceed expectation and just brought it to another level.
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