Good experience in purchase of vehicle. All sales people friendly, very productive to earn my business and make deal. They was very responsive to my request and very prompt on pricing and availability of vehicle
The wonderful gentlemen at Ross Downing went above and beyond to make sure I purchased the vehicle I wanted at the price I could afford. I can’t thank them enough! I will definitely be a return customer and I highly recommend this dealer! Thanks again to Bob, Marcuis, Chuck, and Dion!
It’s clear they make customer Service their business paradigm! I received a phone call an hour before they closed informing me a vehicle I was interested in was available. I told them I was on my way but it would take 40 minutes. They had the vehicle ready when I arrived and stayed late to test drive and purchase the vehicle without any complaint. Further, I arrived with a funding letter from my bank but they still took the time to see if they could beat my bank’s offer and they did! I drove away less than two hours later feeling like they really took care of me. Thanks again!
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