Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I just want to give a huge shout out to Jason Tague and the other folks at Craig's Toyota for their excellent customer service. They went above and beyond the call of duty after I hit a deer that resulted in a two month process of repairs and dealing with the insurance company. Jason discovered problems with the engine when Honda said there was nothing wrong. My Pilot ended up needing the entire engine replaced! They held my hand through the whole thing and really lived up to the ideal of hometown service. There is one lovely young lady there, who unfortunately her name has left my brain, but she was especially kind and comforting to me. I hope she sees this so she knows how much she was appreciated even though my memory for names is terrible! Anyway, I would highly recommend Jason and the service team at Craig's. They were fantastic during a long and stressful episode.
Craig Toyota made car buying easy. Personnel were very helpful without being pushy. I would highly recommend Craig Toyota to friends and family. Allison helped us with paperwork and answered all questions in a friendly professional manner.
Craig Toyota is the only dealership where we experienced absolutely no pressure. We purchased a 2005 Toyota Prius in that same year after my wife and I had prayed about what vehicle to buy. Now, 10 years later and after 213,900 reliable miles, we prayed about an upgrade to a similar 2009 Prius. Angela Boswell, Product Specialist, at Craig found, not only what we desired, but also the same color and option package at very low miles. Angela was most helpful in contacting us as soon as this vehicle became available. (I think she was as excited about it as we were.)
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