Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
Went looking for a new 4Runner at several different dealerships and everyone tried to over charge me everywhere that I went until I went to Gresham Toyota and finally received a good price. Working with Johnny was an amazing experience. He didn't try to play games or mess around with the price. He was a straight shooter that I really appreciated. Highly recommend using Johnny and Gresham Toyota.
Our salesman, Scott, was very knowledgeable and explained the features of the 2016 Prius with all the bells and whistles. We were a little daunted by the new technology, but Scott told us it is essentially just learning to back up and be able to put it in drive. True enough and enjoying some of the new features and even "an old dog can learn new tricks" with a little practice and help from "techy" children. We had a good experience at Gresham Toyota, but somehow, sometime, someone will figure out how to cut the waiting time for paperwork processing.
Professional, friendly, and knowledgeable experience!
by Toyota10 from DealerRater.com
December 5, 2018
My trade in experience was an easy process, with the help of a few professional, easy going and knowledgeable agents, who took the time to make sure that I was happy with my trade in value. They were informative on any questions that I had, while helping me go in the right direction of a new purchase. Awesome experience overall!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The guy is very helpful and eager to help you find what you are looking for- he doesn't try and sell you anything you don't want and actually listens to you. Thanks Miguel for a great experience at Vancouver Toyota!
Ron Tonkin Honda is a fantastic dealership on the east side of Portland. Their no pressure approach is much appreciated. I really enjoyed getting to compare a couple of models I was considering and ended up choosing an Accord EX that fits me just perfectly. No gimmicks here...just quality customer service!
Amazing customer service. Went through the trouble of tracking down the exact nightshade 4 runner I wanted and getting it to the dealership. Friendly, personable, professional and got the job done quickly. Thank you!!!
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