Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
Fred was very helpful on my last visit. He pointed out a problem with my 2009 4Runner while up on the rack. When I mentioned that the problem sounded very familiar he looked up my history and found that this problem was corrected 10 months ago. He offered to order the part, schedule an appointment and explained it would be covered under warranty. I appreciated the time he took to follow up on this very expensive correction.
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
Aymen was sales representative I had and he was very helpful. There was no pressure to buy and he even got me a great deal! Toyota was able to finance me which was great because they offered a much lower interest rate than my Credit Union! I would recommend Aymen!
My sales woman Becca was very patient with me as I picked out my car. The finance department was also very kind and funny as we went through all the boring paperwork. I would buy a car from this team again!
My visit this month was way better than my visit in January. "Cristien Garcia" made the initial contact (text) and handed me off to a salesman and they fumbled the ball, BIG TIME!
I was please to know that the McComb organization read my complaint about my first visit and made every effort to improve my 2nd visit. Mr. "Alec" showed the "Professionalism" McCombs Enterprise is know for.
Thank you Alec.
The reason I didn't buy from McComb is they had more truck than I needed and I wasn't ready for the higher price trucks they showed me.
I will no doubt go there for my next vehicle.
There were no pictures up of the Toyota Tundra that I was interested in and so Brian Kriger contacted me and sent them to me. When I decided that I liked the Vehicle he drove from San Antonio to Austin to deliver it to me personally. Great customer service.
The team worked hard to get me into the vehicle I wanted. Ozzy was very knowledgeable of the vehicles he was selling. I got the true V.I.P experience.
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